Pessoa Desenvolvedora de ServiceNow Pleno

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Pessoa Desenvolvedora de ServiceNow Pleno based in Brazil.

This is a mid-level development role focused on building, enhancing, and integrating solutions within the ServiceNow platform. You will work primarily with ITSM, helping create scalable solutions that improve IT operations and user experiences. The role combines hands-on development with integrations, automation, data organization, reporting, and dashboard creation. You will have the opportunity to contribute to initiatives involving artificial intelligence and GenAI within the ServiceNow ecosystem. Success in this position requires strong technical foundations, attention to quality and security, and a commitment to development best practices. You will work in an agile, collaborative environment where flexibility, continuous learning, and process improvement are encouraged. The position is fully remote, with a standard business-hours schedule and opportunities to contribute to impactful technology projects.

Accountabilities: Develop and customize ServiceNow solutions, with a primary focus on IT Service Management (ITSM).

Build, maintain, and enhance Business Rules, Client Scripts, Script Includes, UI Actions, ACLs, and workflows using Flow Designer.

Design and implement integrations between ServiceNow and external systems using REST and SOAP APIs, as well as IntegrationHub.

Create, maintain, and enhance reports, dashboards, and performance indicators within the platform.

Support data modeling and the organization of information from multiple sources to enable integrations, analytics, and effective reporting.

Contribute to automation, artificial intelligence, and GenAI initiatives within the ServiceNow ecosystem.

Apply development best practices related to security, quality, scalability, maintainability, and platform performance.

Collaborate with agile teams and technical stakeholders to understand requirements and translate business needs into effective platform solutions.

Requirements

Solid professional experience developing solutions on the ServiceNow platform.

Practical experience with ITSM processes, particularly Incident and Change Management.

ServiceNow Certified System Administrator (CSA) certification is mandatory.

Strong knowledge of JavaScript and its application within ServiceNow development.

Hands-on experience building integrations through REST APIs.

Knowledge of ServiceNow reports, dashboards, data structures, and platform capabilities.

Understanding of data modeling, table relationships, and the integration of information from different data sources.

Familiarity with data concepts, indicators, information organization, and the development of dashboards and analytical solutions.

Experience working with agile methodologies.

Strong analytical and problem-solving abilities, with attention to technical quality and detail.

Ability to collaborate effectively with multidisciplinary teams, communicate clearly, and adapt to changing priorities.

Proactive mindset and interest in continuous learning, automation, emerging technologies, AI, and GenAI.

Benefits

Fully remote position in Brazil.

CLT employment model.

Company-provided work equipment.

Transportation allowance.

Meal and/or food allowance.

Home-office allowance.

Health and dental insurance for you and your family.

Group life insurance.

Annual Profit Sharing (PLR).

Pharmacy benefit.

TotalPass fitness benefit.

Maternity support package and extended paternity leave.

Birthday day off.

Opportunities to participate in social-impact initiatives.

Education and professional training incentives.

Inclusive and collaborative work culture focused on flexibility, respect, development, and continuous improvement.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1