GURUGRAM · FULLTIME
Performance Services Coach
Jones Lang Lasalle
Gurugram · onsite · Posted 12d ago
Sourced from
Undisclosed5–10 yrsfulltimeGurugram
Your match
?
Sign in to see your match score, skill gaps & tailored resume.
Section · 01
About this role
JLL empowers you to shape a brighter way .
Business Title: Performance Services Coach
Reporting To: India, Head of Performance Services
What this job involves:
Join our HR Operations team as a Performance Coach, where youll play a pivotal role in delivering exceptional employee experiences across the performance services lifecycle. Youll collaborate closely with HR Business Partners and Centers of Excellence to ensure consistent, compliant, and compassionate handling of critical employee matters.
What your day-to-day responsibilities will look like:
Manager Capability Development Coaching:
- Deliver end to end targeted coaching and training to managers on performance services best practices and feedback delivery techniques
- Assist managers with drafting and executing written warnings, clarifications of expectations, performance plans and executing terminations.
- Provide individual mentoring and skill-building support to managers to improve their performance services capabilities
Collaboration with Performance Services Partners
- Effectively partner with employee relations, legal and HR partners to resolve performance services issues
Operational Excellence and Performance Tools:
- Utilize Workday process documentation to ensure performance services consistency
- Utilize performance services tools including CAI to help managers role play and execute difficult conversations
- Support Workday system upgrades and process enhancements by testing functionality, gathering user feedback, and recommending improvements
Performance Analytics Continuous Improvement
- Utilize Workday data and advanced analytics to generate actionable insights on performance trends, operational efficiency, and organizational capability gaps
- Present findings and improvement recommendations to stakeholders using data visualization and business intelligence tools
Compliance Quality Assurance:
- Ensure all performance services activities maintain 100% compliance with country, state, and local regulations while optimizing operational efficiency
- Support conflict resolution processes by providing thorough documentation, analysis, and evidence-based recommendations
Qualifications:
Experience: 5+ years of HR experience with demonstrated success in performance services, process improvement, or operational roles focusing on performance excellence
Core Competencies:
- Proven experience in performance services and operational excellence
- Strong project services skills and the ability to simplify the complex
- Knowledge of performance services methodologies, and compliance frameworks
Technical Communication Skills:
- Proficiency in Workday, Excel and data analysis tools, combined with excellent coaching, presentation, and stakeholder services abilities
Location
- Bengaluru, Karnataka
- Gurugram, Haryana
Scheduled Weekly Hours: 40
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Let the agent run this one for you.
Tailored resume, auto-apply, and referral lookup — in under 2 minutes.
Section · 02
Skills
Employee RelationsInvestment managementAnalyticsHR OperationsCommunication SkillsData VisualizationAdvanced AnalyticsLegaldata analysiscomplianceCommercial Real EstateBusiness IntelligenceArtificial Intelligence
Section · Company
About JLL
Jones Lang Lasalle
Real Estate
11.4k+
employees
1999
27 years old
Mumbai, Maharashtra
India
₹6.8L PA avg
Avg at JLL
About
JLL is a global real estate services firm specialising in commercial property and investment management, providing services for real estate owners, occupiers and investors worldwide
Industries
Real EstateEngineering & Construction
Employee ratings
10 reviews
4.1/ 5
Culture
2.8
Career growth
2.4
Work-life
3.6
Employees rate it well for
Job Security41Overall Company41
Find them on