People Operations Specialist
Guidewire Software · Bengaluru · onsite · Posted today
Undisclosed3–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
What you will be doing
What you bring
Are you looking to work in an environment, where you have the ability to own, create and improve People Operations Best Practices in multiple countriesDo you enjoy finding solutions to People Operations challenges, leveraging systems and toolsAre you interested in continuously learning and deepening your international HR knowledge in a Global organizationIf you answer yes to these types of questions, we have an exciting opportunity for you! We are looking for People Operations Specialist to join our Global People Operations Team and be a part of our incredible growth story.
What you will be doing
- Be part of a Global People Operations team supporting global processes in multiple countries
- The first point of contact for all employee queries case management systems.
- Collaborate and engage with CoEs, Business Partners and Senior Specialists to deliver outstanding employee experience.
- Drive operational excellence by maintaining living and breathing standard operating procedures.
- Ensuring all service standards are met as per the agreed Service Level Agreements.
- Acts as a culture champion and customer advocate for People Ops Team by representing the services in a positive manner and providing excellent customer service.
- Identify trends in employee queries, propose, and implement solutions to simplify user journeys.
- Proactively propose and drive improvements to streamline and automate People processes, leveraging tools, systems and AI.
- Actively build the knowledge base for employees to encourage self-service.
- Provide support to our people programs across all our global regions.
What you bring
- 3+ years relevant HR Operations experience in an international organization.
- You possess the professional and social skills needed to establish trust with our employees and internal customers.
- Experience implementing process improvements in the People process that provide exceptional employee experience.
- Experience working with cross-functional teams in other HR functions and internal partners across the organization.
- Excellent analytical and interpersonal abilities with attention to detail.
- Excellent judgment, accountability, and problem-solving skills.
- Workday and any case management system experience is strongly preferred but not mandatory
- Data and analytics experience is a strong plus.
Sourced from naukri
Skills
Customer Serviceguidewirecase managementWorkdayAnalyticsHR FunctionsInternational HrcloudHR OperationsoperationsArtificial Intelligence
About Guidewire Software
Guidewire Software
Software Product
320
employees
2001
25 years old
Bangalore / Bengaluru, Karnataka
India
₹25L PA avg
Avg at Guidewire Software
About
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently.
Industries
Software ProductInsurance
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