People & Operations Manager

We are looking for a proactive and responsible People & Operations Manager to manage our team's day-to-day operations and employee experience. The role will be responsible for ensuring smooth team coordination, maintaining workplace discipline, supporting HR processes, and building a productive and positive work environment.

Key Responsibilities

• Manage and coordinate the team's day-to-day activities and ensure smooth operations.

• Track attendance, working hours, leaves, and overall team discipline.

• Conduct regular follow-ups with team members regarding tasks, deadlines, and performance.

• Coordinate employee onboarding, documentation, induction, and offboarding.

• Handle employee queries, concerns, and day-to-day people-related issues.

• Monitor employee performance and share regular updates with management.

• Maintain employee records, HR documents, and internal trackers.

• Implement and maintain company HR policies, processes, and guidelines.

• Coordinate with different teams to ensure effective communication and collaboration.

• Identify operational or people-related issues and work with management to resolve them.

• Conduct regular team check-ins and help maintain a positive and professional work culture.

• Support recruitment, interview coordination, and onboarding when required.

• Assist management with performance reviews, employee feedback, and team development.

• Ensure employees follow company policies, working procedures, and professional standards.

Requirements

• 1–2 years of experience in HR, people management, operations, or a similar role.

• Strong communication and interpersonal skills.

• Ability to manage and coordinate a team effectively.

• Good organizational and time-management skills.

• Comfortable handling employee concerns and difficult conversations professionally.

• Strong follow-up and problem-solving abilities.

• Proficiency in Google Sheets, Google Workspace, and basic HR tools.

• Ability to work independently and take ownership of responsibilities.

• Prior experience in a startup, agency, or fast-paced environment is preferred.

What We're Looking For

Someone who can take ownership of the team's daily operations, maintain accountability, communicate effectively with employees, and work closely with management to ensure the team operates efficiently and professionally.