People Operations Lead

ABOUT ELEVENLABS

ElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.

We have expanded from voice into three main platforms:

• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

• ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.

• ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

HOW WE WORK

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

• Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.

• AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.

• Excellence everywhere: Everything we do should match the quality of our AI models.

• Global team: We prioritize your talent, not your location.

WHAT WE OFFER

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.

• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.

• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.

• Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.

• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

ABOUT THE ROLE

We're growing fast, and our people processes and systems need to keep pace. We're looking for a People Operations Lead to help build and own the systems, data, and processes that power the employee lifecycle - from the moment someone joins to every touchpoint after.

Further, you'll be the owner of our HRIS: configuration, data integrity, integrations, and reporting. You'll design lean, AI powered and well-documented processes for onboarding, employee changes, and offboarding that scale globally without adding bureaucracy. And you'll build the reporting layer that gives leaders accurate, real-time answers on headcount, cost, and workforce trends.

This is a hands-on, builder role, supported by a small team of People Operations specialists. You'll be evaluating and implementing case management tooling, cleaning up data models, and using AI to automate manual HR work wherever possible.

REQUIREMENTS

• Deep hands-on experience building and scaling an AI powered global People Operations team and processes across multiple countries and jurisdictions.

• HRIS and case management tool experience (e.g. Rippling, Workday, BambooHR, HiBob, ServiceNow) including configuration, integrations, and data governance

• Experience in partnering with Deel who acts as our EOR provider

• Strong analytical skills - comfortable turning messy people data into reliable reporting and insight

• Experience identifying and implementing process or tooling improvements, including applying AI to reduce manual People Operations work

• Sound judgment on data privacy, employment compliance, and payroll governance across global jurisdictions

GROWTH POTENTIAL

We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role:

• People Systems/Analytics Lead, going deeper on HRIS architecture and workforce analytics

• Broader People leadership, partnering across Total Rewards, Talent, and Compliance

LOCATION

This role is remote and can be executed globally. If you prefer, you can work from our offices in Bangalore, Dublin, London, New York, San Francisco, Tokyo, and Warsaw.