People Onboarding Specialist

Contract type: Full Time- Permanent.

Location: Noida (Fully on-site)

JOB OVERVIEW

This position is part of the Global People Onboarding team and is responsible for managing the end-to-end onboarding process for new employees across Study Group globally. The role plays a critical part in upholding Study Group's high standards of Safer Recruitment and ensuring compliance throughout the onboarding journey. It is also responsible for delivering a seamless, employee-focused onboarding experience that reflects and reinforces Study Group's values and culture from day one.

ABOUT THE ROLE

Global Compliance

• Coordinating all pre-employment checks for new staff in line with statutory requirements in each jurisdiction as required
• Ensuring that pre-employment checks meet compliance criteria in the relevant country and ensuring right-to-work checks are compliant
• Maintaining Head Office SCR and enabling colleges and ISCs to maintain theirs (UK Only)
• Review onboarding data to identify inconsistencies and investigate discrepancies, filing evidence as required
• Respond to SCR queries, conducting checks and addressing gaps as required (UK Only)

• Escalating issues and anticipated delays in onboarding to relevant stakeholders and liaising with line managers, hiring managers and heads of centre to agree to start dates and sign off new starter checklists
• Collaborate with the Talent Acquisition team to facilitate a seamless transition of candidates from the hiring phase to onboarding. Liaise with the Global People Advisory and Operations Team as necessary

• Identifying cases and where it is appropriate to escalate to the Global Safeguarding Panel
• Identifying requirements for decision logs and Risk Assessments and advising Line Managers in conducting a risk assessment, advising on the preparation of risk assessment paperwork for submission to the Global Safeguarding Panel

• Preparing dated contracts of employment and sending them to new hires when pre-employment checks are complete
• Updating and maintaining HR systems by ensuring that employee personal details and contractual details are entered correctly and liaising with Payroll regarding payroll and benefits matters for new starters
• Supporting Global People Onboarding Lead in the development and delivery of onboarding training to Line Managers and other stakeholders

• Identifying opportunities for continuous improvement in the onboarding process
• Thinking ahead, pre-empting challenges, and seeking solutions to avoid delays

• Updating onboarding tracker, enabling reports used across the wider business.

ABOUT YOU

• Previous global people onboarding experience (desirable)
• Experience in using MS Office suite to produce letters, and record data (essential)
• The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary (essential)
• Ability to communicate with clients and people at all internal and external levels of the organisation (essential)
• Excellent interpersonal and communication skills (essential)
• Excellent level of written and oral skills (essential)
• Ability to prioritise effectively and escalate issues where appropriate (essential)

ABOUT US

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.

ORGANISATIONAL COMPLIANCE

Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification.
We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.