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About this role
Job Summary
Responsibilities
Qualifications
Required
Desired
Location
Travel
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
This position is needed to support delivery of People priorities. This role supports a number of business functions and HRBPs located in the APJ region. You will be an integral part of the People Generalists team, reporting to the Global People Generalists Manager, and partnering closely with and supporting the work of international and functional HRBPs and COEs across the People team.
Twilio is looking for a People Generalist who lives the Twilio Magic and has a demonstrated track record of providing advice and assistance with HR queries in a wide variety of areas including benefits compensation, offboarding, global mobility and employee relations.
Responsibilities
- Partner with the HRBP team supporting our APJ region functions to support program roll-outs and on-going process execution
- Analyse HR data and trends across the organisation they support (e.g. headcount, attrition, performance) to generate insights, trends and prepare clear and customised reports, metrics and presentation materials for HRBPs and senior leadership to support decision-making
- Own and manage performance management cases end-to-end, partnering with managers to ensure fair, consistent, and timely outcomes in line with company policy
- Coach and guide managers through the performance management process, providing advice, documentation support, and best practice to build manager capability and ensure a positive employee experience
- Support HR Leaders on ad hoc projects
- Help to execute and where required lead business led initiatives (re-orgs, job role and level assessments, etc)
- Partner cross functionally with key stakeholders: Talent Management, IT, ER, HR operations, Compliance, Recruiting, Compensation, etc. to ensure communications, program, and process alignment
- Program Management- annual cyclical events such as calibration, pulse surveys etc
- Maintain confidentiality of core HR data and projects
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasnt followed a traditional path, dont let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required
- 3+ years experience in an HR role in a matrixed organisation
- Ability to take initiative and be a self-starter
- You are a decisive problem solver with a "get it done" attitude who will thrive in a fast-paced, sometimes ambiguous environment
- Strong ability to make administrative and procedural decisions and exercise judgment with sensitive and confidential issues
- Strong data analysis skills and ability to share recommendations with stakeholders
- Data Storytelling: Connects internal data with external benchmarks to provide actionable executive insights
- AI-Enabled Efficiency: Enhances productivity through the sensible and strategic usage of AI tools.
- Demonstrates employee focus and managing proactive communication to ensure optimum HR support
- Leads the alignment between GTM and marketing HRBPs and COEs to ensure programs are scalable and reflect unique functional needs.
- Keen to continue learning and developing their skill set, having a growth mindset
- Strong ability to identify process gaps and improvement opportunities
Desired
- Proficiency with HR systems, such as Workday and ServiceNow
Location
This role will be remote, and based in India.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
CryptocurrencyCraftOffboardingEmployee RelationsHrbpHr Systemsloshr dataBankingHealthcareHR OperationsAI Toolsoperationsdata analysiscompliancemarketingperformance managementArtificial IntelligenceHr Support
About Twilio
Twilio
Software Product
586
employees
2012
14 years old
San Francisco,California
United States
About
Twilio helps to connect with customers on their preferred channels anywhere in the world. Quickly integrate powerful communication APIs to start building solutions for SMS and WhatsApp messaging.
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