Penetration Tester / Red Team Lead

• Implement and maintain IT service management processes and procedures.
• Analyze and resolve complex technical issues related to IT services.
• Collaborate with cross-functional teams to identify and prioritize project requirements.
• Develop and deliver training programs on IT service management best practices.
• Conduct audits and reviews of IT service management processes and procedures.
• Identify and implement process improvements to increase efficiency and effectiveness.

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