Pega Operational Specialist
Zensar Technologies · Hyderabad · onsite · Posted 68d ago
Not disclosed6–8 yrsfulltimeSourced from
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About this role
Pega Operations Specialist
6+ Years of total experience:
Role Summary
Responsible for the day-to-day operation, monitoring, support, and maintenance of Pega applications and platforms to ensure high availability, performance, and compliance with organizational standards.
Key Responsibilities
Monitor and support Pega production environments and business-critical applications.
Perform incident, problem, and change management activities.
Troubleshoot application, integration, and performance issues.
Manage deployments, releases, and environment health checks.
Coordinate with development, infrastructure, and business teams for issue resolution.
Maintain system availability, security, and operational documentation.
Support capacity planning, system upgrades, and disaster recovery activities.
Ensure adherence to SLAs, operational procedures, and compliance requirements.
Required Skills
Experience supporting Pega applications in production environments.
Knowledge of Pega platform architecture, deployments, and troubleshooting.
Familiarity with Linux/Windows servers, databases, and middleware technologies.
Understanding of ITIL processes (Incident, Problem, Change Management).
Strong analytical, communication, and stakeholder management skills.
6+ Years of total experience:
Role Summary
Responsible for the day-to-day operation, monitoring, support, and maintenance of Pega applications and platforms to ensure high availability, performance, and compliance with organizational standards.
Key Responsibilities
Monitor and support Pega production environments and business-critical applications.
Perform incident, problem, and change management activities.
Troubleshoot application, integration, and performance issues.
Manage deployments, releases, and environment health checks.
Coordinate with development, infrastructure, and business teams for issue resolution.
Maintain system availability, security, and operational documentation.
Support capacity planning, system upgrades, and disaster recovery activities.
Ensure adherence to SLAs, operational procedures, and compliance requirements.
Required Skills
Experience supporting Pega applications in production environments.
Knowledge of Pega platform architecture, deployments, and troubleshooting.
Familiarity with Linux/Windows servers, databases, and middleware technologies.
Understanding of ITIL processes (Incident, Problem, Change Management).
Strong analytical, communication, and stakeholder management skills.
Sourced from foundit
Skills
Pega platform architectureitil processesmiddleware technologiesChange ManagementDatabasesWindows ServersPega applications
About Zensar Technologies
Zensar Technologies
IT Services & Consulting
10.0k+
employees
2001
25 years old
Pune, Maharashtra
India
About
Zensar is a global organization that conceptualizes, builds, and manages digital products through experience design, data engineering, and advanced analytics for leading companies.
Industries
IT Services & Consulting
Employee ratings
2,994 reviews
3.7/ 5
Culture
3.5
Career growth
3.0
Work-life
3.8
Employees rate it well for
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