Pega Developer

Job Summary

Job Title: Pega Smart Dispute Developer

Role Summary: Expertise in Pega Smart Disputes (Issuers) to support and enhance enterprise dispute management applications. The role involves production support, defect resolution, regulatory and card network rule implementation, performance optimization, and delivery of business enhancements while ensuring application stability, compliance, and operational excellence.

Required Skills

• Mandatory hands-on experience with Pega Smart Disputes (Issuers).
• Strong expertise in Pega PRPC / Pega Infinity, including Case Management.
• Strong expertise in Pega PRPC / Pega Infinity, including Flow and Rule development.
• Strong expertise in Pega PRPC / Pega Infinity, including Data Pages.
• Strong expertise in Pega PRPC / Pega Infinity, including Integrations (REST/SOAP).
• Strong expertise in Pega PRPC / Pega Infinity, including Activities.
• Strong expertise in Pega PRPC / Pega Infinity, including Queue Processors & Job Schedulers.
• Strong expertise in Pega PRPC / Pega Infinity, including Agents.
• Strong expertise in Pega PRPC / Pega Infinity, including Service Level Agreements (SLAs).
• Strong expertise in Pega PRPC / Pega Infinity, including Security and Access Groups.
• In-depth understanding of the payment card dispute and chargeback lifecycle.
• Transaction Dispute.
• Provisional Credit.
• Chargeback.
• Representment.
• Pre-Arbitration.
• Arbitration.
• Write-off and Recovery.
• Strong knowledge of card network dispute rules.
• Visa Claims Resolution (VCR).
• Mastercard.
• American Express.
• Discover.
• Reason Codes.
• Compliance timelines and network mandates.
• Experience in Pega troubleshooting and performance analysis.
• PegaRULES logs.
• ALERT logs.
• Predictive Diagnostic Cloud (PDC).
• Performance Analyzer (PAL/PLA).
• Tracer.
• Clipboard.
• DB Trace.
• SQL query analysis.
• Experience providing production support with strong RCA and defect analysis capabilities.
• Experience in deployments using Pega Deployment Manager, RAP-based deployments, and release management.
• Experience working with ServiceNow, Jira, and Agile delivery methodologies.
• Strong understanding of Pega guardrails, best practices, and performance optimization.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.