Pega Developer

Key responsibilities

• Translate business requirements into well-structured Pega solutions: case types, flows, data pages, decision logic, and UI.
• Implement integrations using REST, SOAP, connectors, and services; handle data mapping and error handling.
• Create reusable components, data transforms, activities, and decision rules to maximize maintainability.
• Configure SLAs, escalations, service level expectations, and ensure correct case lifecycle management.
• Follow Pega Guardrails, perform performance tuning, troubleshoot issues, and optimize rule resolution.
• Participate in design and code reviews, and enforce best practices and standards.
• Develop unit tests, support system/UAT testing cycles, and resolve defects.
• Prepare technical documentation, solution design artifacts, and deployment/runbook content.
• Mentor junior developers and contribute to knowledge-sharing within the team.
• Support production issues, perform root cause analysis, and implement fixes in collaboration with operations.

Required technical skills

• Strong knowledge of Case Management, Case Designer, rule resolution, and circumstancing.
• Experience designing flows, activities, data pages, data transforms, decision tables/trees, and UI rules (sections/harnesses).
• Proven experience with integrations: REST, SOAP, JMS, connectors, services, and data mapping.
• Familiarity with Pega Guardrails, performance tuning, and troubleshooting in production environments.
• Understanding of database concepts and ability to write/interpret SQL for troubleshooting.
• Experience with source control and Pega deployment tools (Deployment Manager, Branching, or equivalent CI/CD).
• Basic familiarity with front-end technologies (HTML, CSS, JavaScript) for UI customizations.

Preferred

• Pega certifications such as CSSA, CSSP, or CPDC.
• Experience with Pega Customer Decision Hub or Pega RPA.
• Exposure to cloud deployments (AWS/Azure) and containerization concepts.
• Prior work in Agile/Scrum teams and exposure to DevOps practices.
• Experience with performance testing and load optimization strategies.
• Exp in anyone Tracer, Pal, Log analyzer