Payroll & Benefits Administrator

Job Title: Payroll & Benefits Administrator

US Shift- 7:30 Pm to 4:30 AM

Location - AMR Tech Park, Bommanahalli, Bangalore

Experience - 2 to 4 years

Immediate joiner are highly preferred.

Overview: The Payroll Administrator is responsible for the accurate and timely processing of payroll for employees within the organization. They ensure compliance with relevant laws, regulations, and company policies while maintaining confidentiality and integrity in payroll operations.

Key Responsibilities

1.Payroll Processing:

Calculate and process payroll deductions, including taxes, benefits, garnishments, and other with holdings per applicable laws and regulations.Input payroll data accurately into the Workday payroll system, ensuring completeness and accuracy of employee records and payroll transactions.

2. Payroll Administration:

Review and reconcile payroll reports, statements, and summaries for accuracy and completeness, identifying and resolving discrepancies as needed.Generate and distribute paychecks, direct deposits, or electronic payments to employees on scheduled pay dates, following established payroll cycles and procedures.Respond to employee inquiries, concerns, and requests related to payroll deductions, tax forms, paycheck issues, and other payroll-related matters.

3.Compliance and Reporting:

Ensure compliance with federal, state, and local payroll tax laws, regulations, and reporting requirements, including payroll tax withholding, filing deadlines, and tax payments. Prepare and submit payroll tax returns, W-2 forms and other required payroll reports to regulatory agencies accurately and on time.Maintain accurate payroll records, documentation, and audit trails to support internal controls, audits, and regulatory compliance.

4.Benefit Administration:

Administer employee benefits programs, including health insurance, retirement plans, flexible spending accounts, and other voluntary benefits, ensuring accurate enrollment, deductions, and eligibility determinations. Coordinate with HR and benefits team to update employee benefits information, resolve discrepancies, and communicate changes to employees as needed.

5.Customer Service:

Respond to employee and partner inquiries, requests, and concerns via phone, email, or chat interactions in a timely and professional manner.Investigate root causes of escalations and collaborate with internal departments to implement corrective actions and prevent recurrence. Build rapport and foster long-term relationships with internal and external partners by providing personalized attention, addressing individual preferences, and exceeding expectations for service quality.

Proactively follow up with customers to ensure satisfaction, gather feedback, and identify opportunities for improvement in our services and processes.