Payroll Apprentice
HighLevel · Remote · remote · Posted today
Undisclosed2–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Every employee gets paid on time because someone got the details right. Payroll is where people, money and compliance meet, and this apprenticeship is your way in. As a Payroll Apprentice on HighLevel s India Payroll team, you will see how payroll really runs inside a fast-growing, global, remote-first company: the payroll inbox, ticket tracking, documentation, data entry and Excel-based reporting, all under the guidance and supervision of the Payroll Manager and team.
This is a learning and support role. You will receive ongoing guidance, training, and supervision while building practical skills in payroll operations, data management, reporting, and using AI tools to make administrative work faster and smarter. The focus is on learning and administrative support rather than independent ownership of payroll activities. No prior payroll experience is required; curiosity and an eye for detail are enough to start.
Responsibilities
Payroll Inbox Communication Support
Responsibilities
Payroll Inbox Communication Support
- Monitor the India Payroll inbox, sort incoming requests, and route them to the right team member for action.
- Organize emails and maintain clear folders or labels so payroll correspondence is easy to find.
- Draft routine acknowledgements and status updates for review before they are sent.
- Log, track, and update payroll tickets and requests, keeping statuses current.
- Follow up on open items with the team and relevant stakeholders to support timely completion.
- Note recurring query types and suggest ideas to improve FAQs and self-service resources.
- Assist with Excel-based reports and trackers by preparing, formatting, and refreshing routine reports.
- Track ticket volumes, categories, and turnaround times, and assist with periodic reporting.
- Support data entry, clean-up, and validation of payroll-related trackers, as directed by the team.
- Create and maintain quick-reference guides, checklists, FAQs, and process documentation.
- Keep payroll shared files and knowledge repositories organized and up to date.
- Identify opportunities to simplify and standardize administrative processes.
- Explore how AI-powered tools can improve administrative processes, such as drafting, summarizing, and organizing information, and share ideas with the team.
- Support small process improvement initiatives as required.
- Maintain trackers and follow up on action items to support timely completion of Payroll activities.
- Coordinate with internal stakeholders across Payroll, People Operations, IT, and other teams as required.
- Provide day-to-day administrative support to the India Payroll team, and keep a training log reviewed regularly with your supervisor.
- Bachelor s degree in any stream (such as B.Com, BBA, BA, or B.Sc); recent graduates are welcome
- Strong attention to detail and accuracy
- Good written and verbal communication skills
- Comfort working with data, spreadsheets, and reports
- Basic to intermediate proficiency in Microsoft Excel or Google Sheets
- Strong organizational and follow-up skills
- Ability to handle employee information with confidentiality and discretion
- Interest in learning how AI tools can support administrative efficiency
- Willingness to learn, take guidance and feedback, and follow through on assigned tasks
- Ability to collaborate effectively with multiple teams and stakeholders
- Interest in building a career in Payroll, Human Resources, or Finance Operations
- No prior payroll experience required; training and ongoing guidance will be provided
You will learn on the job with a supervisor and a team behind you, and every task you take on is reviewed and supported.
- A named supervisor: the Payroll Manager provides day-to-day guidance and reviews your work.
- Structured onboarding that introduces India payroll processes, the team s tools, and ticket handling.
- On-the-job learning against a training plan, with regular check-ins to review progress and feedback.
- Practical training in Excel and in using AI tools for administrative work.
- Clear boundaries: tasks are assigned and reviewed by the team, and you do not independently own payroll activities.
- Regular touchpoints with the team, so remote working never means working alone.
By the end of the programme you will have:
- A working understanding of the monthly payroll cycle and how a payroll team handles employee queries.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Administrative SupportAutomationExcel ReportingCompensation And BenefitsAnalyticsAI ToolsCommunication SkillsArchitectureData ManagementcomplianceData EntryfinanceArtificial IntelligenceEntrepreneurship
About HighLevel
HighLevel
None
US
₹24.1L PA avg
Avg at HighLevel
About
One white-labeled marketing app to rule them all. HighLevel is everything your agency needs to succeed!
Capture leads using our landing pages, surveys, forms, calendars, inbound phone system & more!
Automatically message leads via voicemail, forced calls, SMS, emails, FB Messenger & more!
Use our built in tools to collect payments, schedule appointments, and track analytics!
Capture leads using our landing pages, surveys, forms, calendars, inbound phone system & more!
Automatically message leads via voicemail, forced calls, SMS, emails, FB Messenger & more!
Use our built in tools to collect payments, schedule appointments, and track analytics!
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