Payment SME

Role: Payment SME

Skill: Procure to Pay

Overall Experience: 5 to 8 Years

Shift Timing: Aus/NZ

Location: Kolkata

Education:

• Minimum 15 years of regular, full-time education (10 + 2 + 3)
• Masters in Accounting or PG in Finance
• Preferred Certifications: Lean / Six Sigma

Must Have Skills:

• Project management, customer management, team management, lean six sigma;P2P domain knowledge, P2P Tower leading experience, handled min 20 member team. Have experience in customer governance and management

Good To Have Skills:

• Should have good communication skills, high on energy and good analytical skills. Master's in Finance & Accounting or equivalent & Lean six sigma certification

Key Accountabilities:

Should be able to perform more complex processes and exception transactions that involve greater subjective thinking & analytical ability

(or processing a much higher volume of complex transactions) including ability to research open items and drive to closure

• Complete activities as per customer statement of work
• Meet Targets of TAT and Accuracy
• Be self-reliant to undertake and complete assigned work
• Undertake self assessment to verify activities done timely and accurately
• Perform Quality check of Sr. Associates & Subject Matter experts and give feedback
• Evaluate Internal control gaps, have governance with both external and internal stakeholders for risk mitigation
• Identify areas of potential errors and to find ways to fix and avoid errors and repeat issues
• Act as Buddy to new joiners and other Sr. Associates requiring support to perform activities
• Report out hourly & EOD status of activities performed
• Provide daily update to customer on progress and have interaction emails & calls
• Prepare & provide report out in form of dashboards using Excel and PowerPoint
• Identify process gaps and provide controls to mitigate and monitor closure
• Identify process improvement opportunities and take up improvement projects for both self and team and drive to closure
• Operate from Office as standard requirement
• Should not take any unscheduled leaves without pre-consent from Team Lead
• Be open to operate extended hours to finish deliverable from Office and incase of errors and backlogs and during month-end, quarter-end CLOSE

Other Requirements:

• Candidate should be ready to work in ANZ shift (2 AM to 12 PM)
• Should possess positive attitude to support the business
• Should be flexible for working hours
• Advance excel knowledge is mandatory
• 5 days work from office is mandatory