Payment Operations Analyst

Job Title

Payment Operations Analyst

Job Summary

You re upbeat and enthusiastic, and you have an open mind and a curious, can-do attitude which you will fit right into the team.

You, like us, understand the importance of collaboration and are driven to be the best in what you do. As you will be part of a multi-functional team, you will work closely with other departments to ensure clients' funding and withdrawals occur smoothly to and from their trading account.

You will be proactive with any queries and requests from clients to ensure they are answered and ensure you maintain up to date with changes to regulations and new payment trends and to date with all things Payments at IG.

Responsibilities

• Accurate and efficient processing of deposits into IG in accordance with international and local compliance regulations
• Processing and release of withdrawals across IG's different payment methods such as Card, Bank and PayPal
• Regulation and enforcement of IG's strict anti-money laundering controls, including the verification of bank statement and payment methods
• Administration of IG's payment and banking portals to enable effective processing
• Problem-solve complex issues and errors to resolve payment queries
• Handling of daily reports, posting of bonuses/tax and audits
• Cross-departmental communication to facilitate effective handling of queries
• Participation in continuous improvement initiatives to optimise team performance.

Requirements

What you will need for this role

Although desirable you don't need a background in finance to apply. We will provide on-the-job training and support to help ensure you quickly pick up the necessary knowledge and understanding.

What you will need is a genuine interest in working in financial markets, along with motivation levels as impressive as your aptitude for numbers and attention to detail - plus:

• Degree-level education
• Fluency in English (verbal and written)
• Excellent interpersonal and communication skills
• Happy to commit to a shift pattern that covers AU hours (2:30am to 12:30pm IST) The ability to work well under pressure
• To be able to establish rapport with people of all status and background
• A logical and analytical approach
• Very good organization and time management skills
• Literacy in MS Office
• Strong attention to detail

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.