Payment Application Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Payment Application Specialist based in the United States.

This role is responsible for ensuring accurate and timely processing of healthcare payments, account reconciliation, and financial transaction management. The successful candidate will support revenue cycle operations by posting payments, resolving discrepancies, and maintaining accurate financial records. Working with payment systems, banking tools, and internal teams, this position plays an important role in ensuring smooth cash application processes. The ideal candidate will combine strong attention to detail, organizational skills, and financial accuracy with excellent communication abilities. This opportunity offers the chance to contribute to healthcare financial operations in a collaborative and detail-focused environment. The role is well suited for someone who enjoys problem-solving, process improvement, and maintaining data integrity.

Accountabilities:: The Payment Application Specialist is responsible for accurately applying payments, reconciling financial transactions, and supporting payment resolution activities within revenue cycle operations. This role works closely with internal departments, payors, and financial stakeholders to ensure payments are properly recorded, researched, and balanced.

Process electronic remittance files and initiate payment postings within healthcare financial systems.

Manually post payments from remittance documentation when required.

Research and resolve payment transactions that do not post correctly or require additional review.

Identify unidentified payments and ensure funds are properly allocated to the correct accounts or general ledger categories.

Reconcile payment postings with bank deposits using financial tools and reporting systems.

Maintain accurate and timely payment application processes according to departmental objectives.

Document account activity clearly and maintain detailed financial records.

Analyze and reconcile patient payments, non-accounts receivable cash, and other payment sources.

Create, enter, and assign cash management batches.

Review payment work queues and resolve errors, discrepancies, credits, and undistributed balances.

Process refund requests from payors, departments, and other stakeholders.

Investigate insurance overpayments and complete appropriate resolution activities.

Support special billing processes and ensure timely application of required payments.

Collaborate with accounting teams to maintain accurate reconciliation records and reporting.

Communicate with insurance companies, employers, financial institutions, and internal teams to resolve payment issues.

Maintain knowledge of payment policies, payor requirements, and applicable collection regulations.

Support reporting activities, audits, and revenue cycle improvement initiatives.

Requirements:

The ideal candidate has experience in healthcare billing, payment processing, or financial operations and demonstrates strong accuracy, organization, and problem-solving skills. They should be comfortable working with payment systems, reconciling financial information, and communicating with multiple stakeholders.

High school diploma or equivalent required.

One year of medical billing, medical office, bookkeeping, or cash balancing experience preferred.

Experience with healthcare payment processing or revenue cycle operations preferred.

Knowledge of patient accounting principles and procedures.

Familiarity with third-party payors, payment requirements, and insurance processes preferred.

Knowledge of medical terminology preferred.

Understanding of ICD-10 and CPT coding processes preferred.

Strong computer skills and ability to learn financial and healthcare software systems.

Experience using online banking systems or payment platforms preferred.

Excellent written and verbal communication skills.

Strong customer service skills and professional telephone etiquette.

Ability to analyze information, resolve discrepancies, and manage multiple priorities.

Strong attention to detail, accuracy, and organizational skills.

Ability to work independently while collaborating effectively with internal teams.

Benefits:

The position offers a supportive work environment and benefits designed to promote employee well-being and professional development.

Full-time employment opportunity.

Competitive compensation package.

Healthcare and wellness benefits.

Opportunities for professional growth and continued learning.

Collaborative environment within healthcare financial operations.

Stable role focused on essential revenue cycle processes.

Supportive workplace culture with opportunities to develop financial and healthcare expertise.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1