NAGPUR · FULLTIME
Patient Relations Coordinator
Pertinent Healthcare Business Solutions
Nagpur · onsite · Posted 1d ago
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Undisclosed1–2 yrsfulltimeNagpur
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Section · 01
About this role
The Patient Relations Coordinator will play a vital role in ensuring our patients receive the best care by coordinating treatment plans and verifying insurance benefits.; This position requires excellent communication skills, a strong understanding of insurance processes, and the ability to work collaboratively with both patients and healthcare providers.
Job Responsibilities:
- Benefits Verification : Contact insurance companies to verify patient benefits and coverage for proposed treatments, ensuring accurate and up-to-date information.
- Treatment Plan Coordination : Work closely with healthcare providers to develop and coordinate individualized treatment plans for patients.
- Patient Communication : Communicate with patients regarding their treatment plans, insurance coverage, and any financial responsibilities.
- Documentation: Maintain detailed and accurate records of all insurance verifications, patient interactions, and treatment plans.
- Problem Solving: Address any issues or discrepancies related to insurance coverage or treatment plans promptly and effectively.
- Compliance: Ensure all activities are conducted in compliance with relevant regulations and organizational policies.
Job Requirement:
Education: Graduate/Undergraduate. Additional education or training in US healthcare administration, medical billing, or customer service is preferred.
Experience: 1 to 2 years prior experience in international call center, customer service or healthcare billing role, with demonstrated proficiency in phone communication, negotiation, and conflict resolution skills.
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Customer Servicehealthcare billingPatient RelationsHealthcareInternational Call CenterMedical BillingCommunication SkillsAdministrationcompliance