Patient Relation Officer

Role & responsibilities

• Welcome and assist patients with professional and courteous communication.
• Explain test procedures, timelines, precautions, and reporting processes.
• Guide customers in selecting suitable health packages and promote MedPlus packages.
• Manage token/Q-line systems and ensure patient comfort.
• Coordinate with departments for timely reports and follow up on delays.
• Provide brochures/packages and encourage patient feedback.

Preferred candidate profile

• Good communication skills in Telugu, Hindi & English
• Freshers and candidates with 02 years experience can apply.

Work Agreement: Mandatory 2-year agreement for selected candidates.
Selection Process: Written Aptitude Test Personal Interview