Patient Counsellor

Urgent Opening for Counsellor with DR. AGARWALS EYE HOSPITALS LTD for Trichy Location, Tamil Nadu.

Please share an updated resume with [email removed] or Whatsapp - +91 [phone removed].

Roles & Responsibilities:-

• Counsels patients on the reports given by the doctor.
• Co-ordination with Consultant / Centre Head on daily basis based on surgery advice and conversion.
• Maintain checklist as per the instruction given by the management.
• Explain the tariff of the concern procedures / investigations to patients in detail.
• Maintain Counselor report on daily basis (Advise, Conversion and Patient wise details).
• Co-ordinating with TPA / Insurance Dept (Sending Pre-authorization, Getting Approval, Billing).
• Cross verifying all the relevant documents related to Credit billing before surgery.
• Maintaining Counselor Summary for all counseled patients.
• Doing Tele Calling and maintaining report for the same.
• Preparing Surgery list and handing over the same to concern doctor and centre head, one day before the surgery.
• Follow up with patients at all stages.
• Explain the tariff of the concern procedures / investigations to patients in detail.

* Responsibilities can be modified subject to necessity.

Thanks & Regards,

Krishnamoorthy C

Assistant Manager - HR

Dr. Agarwals Eye Hospital

Mobile: [phone removed]

Email : [email removed]