Patient Caller

Greetings from Legacy Med Pvt Ltd

We are the leading Revenue Cycle Management Company

We are hiring for Patient caller for the Chennai Location

Role & responsibilities

• Strong customer service skills; answering client calls; prompt return and follow up to all interactions.
• Prompt response to requests for information, both internally and externally Prepares charges for offshore operations and answers and resolves questions.
• Complete chargers and/or resolve charge and payment inquiries for offshore vendors.
• Willingness to work in IST night shifts for US Voice support
• Strong communication and customer support skills
• Experience in handing inbound calls for US healthcare customers.
• Knowledge of US Healthcare with focus on Patient Billing.
• US healthcare voice support (Inbound) experience.
• Ability to meet deadlines and prioritize tasks.
• Outstanding interpersonal and organizational skills.
• Excellent phone etiquette and active listening abilities.

A quick learner and exceptional ability to make decisions.

Preferred candidate profile

• A Candidate should have a minimum 1 Year of Strong Experience in RCM & Patient calling working with a leading Medical billing company
• Immediate Joiners Preferred

Benefits:

• Pick up and Drop
• Transport Allowance
• Night meal pass ( Sodexo )
• Referral Bonus
• Attendance Bonus

Ready To Relocate

Interested candidates can call or WhatsApp

Manju Rayappan - [phone removed]

[email removed]