Patient Caller | US Health Care

Dear Aspirants,

Warm Greetings!!

We are hiring for the following details,

Position:-

- Patient Caller

( Voice Process -Night Shift)

Job Description :-

Key Responsibilities

• Billing and Financial Inquiries: Explaining medical statements, itemized bills, and patient liability (copays, coinsurance, and deductibles) following insurance adjudication.
• Payment Negotiation & Collections: Setting up compliant payment plans, taking secure credit card payments over the phone, and offering financial assistance or charity care program info.
• Appointment Management: Handling scheduling, cancellations, rescheduling, and providing pre-visit instructions (e.g., fasting requirements, arrival times).
• Insurance Navigation: Helping patients understand why a claim was denied, explaining explanation of benefits (EOBs), and guiding them on how to coordinate with their insurance provider.
• Data Verification: Updating demographic information, emergency contacts, and active insurance coverage details within the Electronic Health Record (EHR) or Practice Management (PM) system.

Salary: Based on Performance & Experienced

Exp : Min 1 year Required

Joining: Immediate Joiner / Maximum 10 days

Work from office only

(Direct Walkins Only)

Monday to Friday ( 5.00 pm to 7.00 Pm )

contact person

Vineetha HR

[phone removed] - Call / Whatsapp

Interview time (5.00 pm to 7.00 Pm)

Bring 2 updated resumes

Refer HR Vineetha On the top of Resume

Call / Whatsapp ( [phone removed] )

Mail id : vineetha@novigoservices.com

Refer HR Vineetha

Location : Chennai , Ekkattuthangal

Warm Regards,

HR Recruiter

Vineetha VS

Novigo Integrated Services Pvt Ltd,Sai Sadhan,

1st Floor, TS # 125, North Phase,SIDCOIndustrial Estate,

Ekkattuthangal, Chennai 32