Passenger List Verifier

Job Summary

As a Passenger List Verifier, you will be responsible for verifying, reconciling, monitoring and reporting lounge passenger list information for third-party lounges. The role supports accurate passenger eligibility validation, lounge usage reconciliation, invoice validation activities and operational reporting. Working closely with both internal and external stakeholders, you will help ensure data accuracy, compliance with company policies and contractual requirements, while supporting process improvement initiatives that enhance operational efficiency and reporting quality.

Responsibilities

• Monitor and review lounge passenger list submissions to ensure accuracy, completeness and compliance with applicable policies and contractual requirements.
• Verify passenger eligibility and reconcile lounge usage data against passenger manifests, booking records and relevant operational systems.
• Identify discrepancies, exceptions and data inconsistencies, coordinating with stakeholders to achieve timely resolution.
• Complete assigned verification and reconciliation activities accurately within established service level agreements and departmental timelines.
• Maintain accurate records of verification activities, reconciliations, discrepancies and corrective actions.
• Prepare reports on passenger volumes, reconciliation status, billing discrepancies and verification performance metrics.
• Support invoice validation activities by providing verified passenger usage data and reconciliation outcomes.
• Communicate verification findings and discrepancy reports while ensuring issues are documented, tracked and resolved.
• Support continuous improvement initiatives, automation activities and implementation of process enhancements.
• Ensure complete supporting documentation is maintained to support internal and external audit requirements.

Qualifications

• High School Qualification, Vocational Qualification, Diploma or equivalent with a minimum of 3 years of job-related experience; OR Bachelors Degree or equivalent with a minimum of 2 years of job-related experience.
• Minimum 1 year of experience in data verification, reconciliation, administration, finance operations or a similar operational role.
• Experience working with large volumes of data while maintaining accuracy and attention to detail.
• Proficiency in Microsoft Office applications, particularly Excel.
• Strong analytical, organisational and time management skills.
• Ability to perform data verification, reconciliation and discrepancy analysis accurately.
• Effective written and verbal communication skills in English.
• Understanding of data confidentiality and information security requirements.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.