PAS - Tax Payroll - SAP - Technical ABAP Consultant - Senior

We are seeking two highly analytical and collaborative Senior SAP Technical ABAP Consultant to join our offshore delivery team. This role requires a unique blend of implementation expertise and strong Application Management Services (AMS) support experience. The ideal candidates will maintain and optimize existing systems while building new technical solutions. You will be responsible for resolving complex support tickets, managing defects, developing RICEFW objects, and drafting clear technical documentation.

• Application Support & AMS: Own and resolve complex L2/L3 support tickets, adhering closely to SLA (Service Level Agreement) timelines.
• Defect Management: Identify, analyze, track, and resolve system defects during regular operations and project testing phases.
• Technical Development: Design, develop, and modify robust SAP ABAP solutions across various RICEFW objects.
• Artifact Creation: Author and maintain comprehensive Technical Specifications, root-cause analysis (RCA) reports, and defect logs.
• Integration & Functional Support: Monitor and support cloud/hybrid integration flows in SAP CPI and support functional adjustments within the SAP HR module.
• Team Collaboration: Work closely with onshore teams, business users, and fellow developers to ensure seamless system stability.

• 47 years of intensive SAP ABAP experience, with deep expertise in developing and troubleshooting RICEFW objects (Reports, Interfaces, Conversions, Enhancements, Forms, and Workflows).
• Good understanding of HR & Finance business processes
• Must have a proven track record of participating in at least 1 Full Lifecycle SAP End-to-End (E2E) Implementation AND at least 1 Post-Production AMS (Support) Project.
• Strong experience in creating and updating detailed Technical Artifacts (Functional/Technical Specs, Unit testing document).

• SAP HR Functional: Functional exposure to SAP HR/HCM modules (e.g., Personnel Administration, Benefits, Time Management and Payroll) to effectively handle business-facing support tickets.
• SAP CPI: Hands-on experience with SAP Cloud Platform Integration (CPI), including monitoring iFlows, handling runtime errors, and message tracking.

• Ticket & Defect Mastery: Solid understanding of defect management and standard AMS ticket management tools (e.g., ServiceNow, Jira, Solution Manager).
• Strong Analytical Skills: Exceptional troubleshooting capabilities; a proven track record of performing Root Cause Analysis on critical system failures.
• Team Player: Excellent interpersonal and communication skills, with a collaborative mindset suited for an onshore-offshore delivery model.