Partnership/ Alliance Manager

We are looking for a skilled Partnership Key Account Manager (KAM) to oversee and strengthen the company's relationships with its partners. The ideal candidate will build long-term strategic relationships, understand partner requirements, and ensure mutual business success. You will play a critical role in sustaining and growing our business through effective partnership management and operational excellence.

Key Responsibilities:

• Manage and nurture relationships with strategic partners to drive long-term engagement and satisfaction.
• Comprehend partner needs and provide tailored solutions to promote company offerings.
• Own the end-to-end partner operational experience, from signing agreements to ensuring commercial success.
• Source and identify new partner synergies to drive business growth.
• Collaborate with the Partner Development Lead to identify growth opportunities and support operational requirements.
• Onboard new partners, including routine check-ins, education, and integration into business processes.
• Act as the primary point of contact for day-to-day operational management of partners, resolving queries promptly.
• Identify and implement process improvements to enhance partner performance and overall business growth.
• Work cross-functionally with internal teams, including Sales, Marketing, Data, and Commercial Policy, to meet business requirements.
• Prepare and present regular progress reports and forecasts for internal and external stakeholders using key account metrics.

Requirements & Skills:

• Proven experience in Key Account Management or Partnership Management.
• Strong ability to build and maintain relationships with strategic partners.
• Experience in operational management, partner onboarding, and process improvement.
• Excellent communication, negotiation, and stakeholder management skills.
• Analytical mindset with the ability to track and report on partner performance metrics.
• Ability to work independently and collaboratively in a fast-paced environment.