Partner Relationship Manager
Orion It Services · Noida · onsite · Posted 49d ago
₹4.5L - ₹5.5L PA1–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
***URGENT HIRING IMMEDIATE JOINERS PREFERRED***
We are looking for Partner Relationship Managers to join our US Voice Process. Candidates who can join immediately or at short notice will be given preference.
Role & responsibilities
- Handle outbound customer calls for the US market.
- Follow defined processes, scripts, quality standards, and compliance guidelines.
- Maintain required quality, productivity, and performance standards.
- Accurately document interactions in the relevant systems.
- Escalate complex issues to the appropriate team/supervisor when required.
Preferred candidate profile
- 1+ year of BPO/Customer Service/Voice Process experience.
- US Voice Process experience mandatory.
- Excellent verbal and written communication skills in English.
- Good listening, and problem-solving skills.
Work Schedule
- Monday to Friday 5 Days Working
- Fixed Shift: 6:30 PM to 4:30 AM
- Saturday & Sunday Fixed Week Off
No Cab Facility
Immediate Joiners / Candidates available to join at short notice are strongly preferred.
Call/WhatsApp
Suman: [phone removed] Monday to Friday between 10 am to 7 pm.
Email: [email removed]
[email removed]
Sourced from naukri
Skills
Us Voice ProcessBusiness DevelopmentRelationship ManagerInternational Voice ProcessLead Generation