Partner Manager - Platinum

Role Title: Partner Manager - Platinum

Business Unit: SME Business

Function: Indirect Sales

Department: Indirect Sales

Grade/Level: Manager/Sr. Manager

Key Relationships/Key Customer:

- External: Customers, Channel Partners, FOS

- Internal: Sales, Commercial, Marketing, Solutions, Finance, Collection, Order login, Network

Span of control: Geographic: Pan India

Why position exists: Responsible to drive partners for revenue enhancement and extending TTL reach through new acquisition.

Job Responsibilities:

- Enabling partners and customers with service support from TTL support functions.

- Controlling Channel and Channel Partner Manpower (FOS) attrition.

- Ensuring completion of Business Planning with all active channel partners before 8th of every month.

- Driving the capability building plan with partners by ensuring timely trainings for various parameters.

- Assisting the Partners in Large deal Closures by accompanying them for Customer calls.

- Driving the coverage programs like demand generation, customer focused programs, industry forum participations etc.

- Ensuring Channel Policy Adherence and Processes in the assigned territory.

- Capability presentation in accounts with solution architect to achieve Target EPPC (Existing Product Per customer).

- Should be able to build new large high revenue accounts.

- Responsible for Channel partner productivity and their ROI.

- Keep Abreast with Competitive activities in the region.

Key Result Areas:

- Product: PRI/ILL/MPLS/SIP TRUNK/MOBILE/DATA CENTER SERVICES/TOLL FREE

- New business acquisition through partners.

- Customer Satisfaction and Channel Satisfaction.

- Addition of new logos as per AOP.

- Driving EPPC (Existing Product per Customer).

- Quality of funnel and Growth.

Skills/ Capabilities and competencies:

Necessary:

- Understanding of wireless and wire line telecom solutions.

- Good Oral and Written Presentation skills.

- Strong cross functional skills to collaborate with commercial, program management, Technology and Finance.

Preferred:

- Innovative and flexible in strategising GTM Approach.

- Flexible for learning new products and processes.

Qualification: Graduate + MBA (Mktg) Or Engineering Graduate.

Overall Work Experience: 2-8 Years.

Essential Requirement: Experience of Enterprise Selling/ B2B sales/ managing large Channels. Should have sound Achievements and Recognitions from Previous Roles.

Preferred Industry: Telecom / EBPAX (like - Panasonic/Samsung/Avaya) / Large System Integrators (like Wipro, HCL) / Software Selling Companies.