Part-Time Work From Home | Customer Support Executive

Part-Time Work From Home | Customer Support Executive

Job Type: Part-Time

Work Mode: 100% Permanent Work From Home

Location: PAN India

Process: Chat + Blended Process

Shift: Rotational | 5.5 working hours (excluding breaks)

Salary: 9,000 In-Hand

Joining: Immediate Joiners Preferred

Eligibility

12th Pass / Graduates

Freshers and experienced candidates can apply

Good Hindi and English communication skills

Strong interpersonal and customer-handling skills

Candidates must have a valid PAN Card

Only candidates comfortable with visiting the Lucknow office for the mandatory Versant Test will be considered for further processing

Preference will be given to candidates from the specified/preferred locations, considering the current requirements of the role. At this stage, we may be unable to consider applications from candidates based in Jammu & Kashmir and Kolkata.

System Requirements Mandatory

Laptop is mandatory

Processor:

Ryzen 5 or above

Intel i3 10th Gen or above

Intel i5 8th Gen or above

Intel i7 6th Gen or above

RAM: 8 GB

Storage: 128 GB SSD or above

Operating System: Windows 11 Pro Mandatory

Internet: Minimum 100 Mbps Wi-Fi Mandatory

Power Backup: Mandatory

Windows laptops only; Mac/other operating systems will not be accepted

Interview & Selection Process

Screening Round

HR Round

OPS Round

Assessment

Mandatory Versant Test at the Lucknow Office

Key Skills & Requirements

Excellent communication and interpersonal skills

Good customer-handling and problem-solving abilities

Ability to think independently and make effective decisions

Ability to work under pressure

Good team-player attitude

Willingness to learn and implement new ideas

Good computer skills and proficiency in MS Excel

Strong organizational and time-management skills

Good decision-making abilities

Roles & Responsibilities

Handle customer queries professionally

Resolve customer concerns and provide appropriate solutions

Maintain a positive customer experience

Follow process guidelines and quality standards

Important Note

A valid PAN Card is mandatory for this role. Candidates without a valid PAN Card will not be eligible to proceed with the hiring process.

Candidates must be comfortable travelling to the Lucknow office for the mandatory Versant Test. Candidates who are not comfortable visiting the Lucknow office for the test will not be considered for further processing.

How to Apply

Interested candidates can share their updated resume through:

Email: [email removed]

WhatsApp: [phone removed]

DM only No calls, please.

Interested candidates are requested to share their updated resume along with their contact details.