Park Estate Manager - Be Stellar Pharma R&D Park

JOB DESCRIPTION

Park Estate Manager BE Stellar Pharma R&D Park

Location: Genome Valley, Shameerpet Hyderabad

Function: Estate Operations BE Real Estate

Reports to: Senior Mgmt – BE Real Estate

Mentorship: Head – Engineering Operations

ROLE PURPOSE

Own the overall operation and upkeep of BE Stellar Pharma R&D Park as it moves from project execution to operations. About 1.5 lakh sq. ft. is already occupied by the BE Vaccines Division; the balance is in commissioning, handover and tenant readiness. Primary estate-level contact for tenants and stakeholders, working under BE Real Estate with technical mentorship from Engineering Operations. A hands-on role with high ownership and independent decision-making, including support for the park’s IGBC Platinum and LEED Gold pre-certifications during the three-year monitoring period.

KEY RESPONSIBILITIES

• Estate Operations: Run daily operations; set procedures, service standards and escalation paths; coordinate security, housekeeping, landscaping and other services to a Pharma R&D standard.
• Engineering, MEP & Utilities: Oversee HT/LT power, DGs, HVAC/chillers, boilers, compressed air, nitrogen/gases, water, STP, fire systems, lifts and BMS; ensure PM/predictive maintenance, quick breakdown restoration and utility monitoring.
• Handover & Transition: Take over buildings from Projects; secure as-built drawings, O&M manuals, warranties and test reports; build the asset register; close snags and defects.
• Tenant Management: Manage onboarding, access, fit-outs, complaints and service satisfaction, with Leasing, without compromising safety or standards.
• Commercial / CAM: Support budgets and CAM, track opex, coordinate recoveries with Finance, find cost savings and plan operational CAPEX.
• Vendors & Contractors: Manage MEP, security, housekeeping, landscaping and specialist vendors; enforce SLAs, review performance, ensure backup for critical services.
• Safety & Statutory Compliance: Maintain certificates and inspections; keep fire and life-safety systems live; run emergency response, drills and business continuity.
• Sustainability: Maintain energy, water and waste data and documentation for IGBC/LEED; drive efficiency initiatives.
• Asset & Estate Management: Plan lifecycle repairs and replacements; oversee common areas, parking, landscaping and presentation standards.
• Reporting: Periodic reports to Senior Management on operations, tenants, utilities, vendors, opex, sustainability, compliance and CAPEX. Expected to identify problems, propose solutions and drive closure.

KEY DELIVERABLES

Reliable Park and critical-utility operations; high tenant service; timely snag closure; vendor SLA adherence; controlled opex and CAM; statutory, safety and environmental compliance; emergency preparedness; lower energy and utility use; IGBC/LEED support; smooth transition of remaining facilities to Operations.

QUALIFICATIONS & EXPERIENCE

• Education: BE/B.Tech (Mechanical, Electrical or Civil preferred); facility/estate/property management qualification is an advantage.
• Experience: 10–15 years in estate, facility or property management of large commercial, industrial, life sciences, R&D or institutional facilities, with strong MEP, utilities and building operations exposure.
• Preferred: Multi-building campuses or business parks; managing an occupied facility during construction/fit-out; Pharma/Life Sciences/R&D background; vendor and budget control; tenant and CAM exposure; green-building certification experience.

KEY SKILLS & ATTRIBUTES

Skills: Estate/facility management, MEP and utilities, tenant and vendor management, handover to operations, budgeting, asset management, safety and compliance, energy and sustainability, emergency management, stakeholder management.

Attributes: Ownership and accountability, independent and hands-on, proactive, tenant-focused, commercially aware, composed under pressure, process-oriented, strong communicator, mature and professional.