Parent Relationship Manager

VIBGYOR Group of Schools, established in 2004, is a premier educational institution fostering young talent to become successful leaders of tomorrow. With 39 schools across 15 major cities in India and enrolling over 50,000 students, VIBGYOR emphasizes Experiential and Holistic learning programs. By focusing on 21st-century skills and individual growth, we aim to empower students with knowledge and life skills that prepare them for a dynamic world. Our core pillars—Enthuse, Enlighten, and Empower—represent our commitment to excellence in every aspect of education. Join a dedicated community driven to shape the future through quality and innovation in education.

This is a full-time, on-site role for a Parent Relationship Manager located at VIBGYOR Group of Schools in Jakkuru. The Parent Relationship Manager will serve as the primary point of contact for parents, fostering relationships to ensure a positive experience. Responsibilities include addressing parental concerns, facilitating smooth communication between parents and school staff, resolving queries promptly, organizing parent engagement events, and delivering updates about school policies and student performance. Ensuring a seamless association between families and the school is a key focus of this role.

• Excellent interpersonal and communication skills to foster strong relationships with parents and school teams
• Customer service and problem-solving skills to address queries and concerns efficiently
• Knowledge of event planning and administrative coordination to organize parent-school engagement events
• Ability to manage multiple tasks, maintain accurate records, and ensure timely follow-ups
• Strong organizational and time management skills for maintaining smooth operations
• Proficiency in handling data and familiarity with managing parental feedback systems
• Previous experience in an educational setting or customer relationship management is advantageous
• Bachelor's degree in any field; education or management preferred
• Tech-savviness, including knowledge of basic software tools, is beneficial