Parent Relationship Manager

Role & responsibilities

• Build and maintain positive relationships with parents and guardians.
• Handle parent queries, complaints, and feedback professionally.
• Coordinate with teachers, coordinators, and management to resolve parent concerns.
• Conduct regular follow-ups with parents to ensure satisfaction.
• Organize and coordinate Parent-Teacher Meetings (PTMs) and parent engagement activities.
• Maintain records of parent communication, feedback, and grievances.
• Ensure timely communication regarding school activities, events, and important updates.
• Support admission coordination and parent engagement initiatives.
• Monitor pending concerns and ensure timely resolution.
• Prepare regular reports related to parent feedback and grievances.