HYDERABAD · FULLTIME
Parent Engagement Manager – Education
Happinesscue
Hyderabad · onsite · Posted 6d ago
Sourced from
Undisclosed3–7 yrsfulltimeHyderabad
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Section · 01
About this role
Job Summary
Responsibilities
Qualifications
Location - Remote- Bengaluru,Hyderabad,Delhi / NCR,Chennai,Pune,Kolkata,Ahmedabad,Mumbai
We are looking for a Parent Engagement Manager - Education to join a growing HappinessCue team in Remote / India. The role will support people looking for practical academic guidance, from school and subject decisions to higher education, study planning and learning-related concerns. The person will understand the requirement, identify the relevant guidance pathway, coordinate with the appropriate expert or internal team, maintain follow-ups and ensure a clear client experience. HappinessCue is a non-medical guidance platform, so this role does not involve diagnosis, clinical treatment or medical advice.
Responsibilities
- The role will support people looking for practical academic guidance, from school and subject decisions to higher education, study planning and learning-related concerns.
- The person will understand the requirement, identify the relevant guidance pathway, coordinate with the appropriate expert or internal team, maintain follow-ups and ensure a clear client experience.
Qualifications
- Experience in education counselling, student services, admissions, mentoring or customer-facing education roles will be useful.
- The role is hands-on and suits someone who enjoys taking ownership rather than simply passing enquiries between teams.
- The successful candidate will be expected to communicate clearly, keep commitments visible and make the experience easier for the person seeking guidance.
- The expected experience range is 3-7 years; strong candidates with closely relevant experience may also be considered.
- HappinessCue is a non-medical guidance platform, so this role does not involve diagnosis, clinical treatment or medical advice.
Location - Remote- Bengaluru,Hyderabad,Delhi / NCR,Chennai,Pune,Kolkata,Ahmedabad,Mumbai
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Section · 02
Skills
hrsdProgram ManagementEmployee RelationsEmployee WelfarementoringEngagement managementIT Program ManagementTrainingOnboardingProject ManagementEmployee EngagementHR PoliciesDelivery ManagementAdmissionsperformance managementRecruitment