Parent Counsellor

Parent & Family Counsellor / Psychologist
Locations: Mumbai
Engagement Type: Full-time

About the Role

We are looking for an experienced Parent & Family Counsellor / Psychologist to partner with our centres in creating a deeply supportive, emotionally secure environment for children and families.

This role sits at the intersection of child development, parent experience, and organizational trustplaying a critical role in ensuring smooth transitions, addressing emotional needs, and strengthening long-term parent relationships.


What You Will Drive
1. Seamless Settling Experience for New Families

• Lead structured counselling interventions for all new admissions
• Support children and parents through separation anxiety and early transition phases
• Enable parents with the right emotional preparedness and expectations
• Partner with centre teams to ensure a smooth, consistent settling journey

2. Ongoing Parent & Family Support

• Provide counselling support for a range of parent and family needs, including:
• Emotional distress and parenting challenges
• Persistent separation concerns
• Family dynamics impacting the child
• Behavioural concerns observed at home
• Facilitate:
• One-on-one parent sessions
• Family counselling conversations
• Collaborative discussions with centre leadership

3. Support During Sensitive & High-Stakes Situations

• Act as a trusted emotional anchor for families during escalations or sensitive situations
• Guide parents through distress, anxiety, or uncertainty with empathy and professionalism
• Enable centre teams to navigate difficult conversations with confidence

4. Building Capability Across the Ecosystem
Design and deliver structured, high-impact sessions for:
Centre Teams

• Managing parent emotions and escalations
• Early identification of emotional distress in children
• Counselling-informed communication
• Emotional safety, sensitivity, and boundaries

Parents

• Managing transitions and separation anxiety
• Supporting childrens emotional development
• Parental wellbeing and stress management
• Awareness on child emotional safety

5. Contribution to Organisation-Wide Child Safety Initiatives

• Play an active role in the annual child safety and awareness conference
• Contribute to thought leadership, content, and parent engagement initiatives
• Support the organisations larger agenda of building awareness and trust

How You Will Work

• Blend of in-person centre visits and virtual engagement
• Collaboration with centre leadership and regional teams
• Structured availability through official communication platforms
• Travel across centres within assigned regions

Qualifications

• Masters degree in Psychology / Counselling / Clinical Psychology or a related field

Experience

• Strong 10-12yrs of experience working with parents of infants, toddlers, and preschool-aged children
• Demonstrated expertise in:
• Separation anxiety
• Parent and family counselling
• Early childhood emotional development

If interested please share your resume on [email removed]/ or connect on [phone removed]