Packaged/SaaS Application Engineer

Project Role : Packaged/SaaS Application Engineer

Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.

Must have skills : Workplace Solutions

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Packaged/SaaS Application Engineer, a typical day involves configuring and supporting packaged or software as a service applications to tailor features according to evolving business requirements. The role includes managing application releases and ensuring the overall stability and performance of the systems. The engineer works with various tools, application programming interfaces, and low-code platforms to deliver solutions that align with organizational goals while maintaining compatibility across different environments. Collaboration with stakeholders to understand needs and adapt applications accordingly is a key part of daily activities. Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to gather requirements and implement application enhancements.
• Monitor application performance and troubleshoot issues to maintain system reliability.
• Document configuration changes and maintain knowledge base for future reference.
• Assist junior team members by sharing knowledge and providing guidance. Professional & Technical Skills:
• Must To Have Skills: Proficiency in Workplace Solutions.
• Experience with configuring and customizing packaged or software as a service applications.
• Familiarity with using application programming interfaces and low-code platforms for solution development.
• Ability to manage application release cycles and ensure seamless deployment.
• Strong problem-solving skills to address technical challenges and optimize system performance.
• Good communication skills to effectively collaborate with team members and stakeholders. Additional Information:
• The candidate should have minimum 3 years of experience in Workplace Solutions.
• This position is based at our Pune office.
• A 15 years full time education is required. , 15 years full time education