Packaged/SaaS Application Engineer

Project Role : Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : Microsoft Teams Infrastructure
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Packaged or Software as a Service Application Engineer, a typical day involves configuring and supporting packaged or cloud-based applications to ensure they meet evolving business requirements. This role requires managing application features, overseeing release processes, and maintaining system stability. The engineer works closely with various tools and platforms to customize solutions while ensuring seamless integration and optimal performance. Collaboration with different teams to align technical solutions with organizational goals is a key aspect of the daily routine, fostering a proactive approach to problem-solving and continuous improvement.

Roles Responsibilities:
- Expected to perform independently and become a subject matter expert.
- Required active participation and contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to gather requirements and implement application enhancements.
- Monitor application performance and troubleshoot issues to maintain high availability.
- Document configuration changes and maintain accurate records of system modifications.
- Assist junior team members by sharing knowledge and providing guidance on best practices.

Professional Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Teams Infrastructure.
- Experience with cloud-based application configuration and management.
- Strong understanding of application release management and deployment processes.
- Familiarity with APIs and low-code platforms to customize and extend application functionality.
- Ability to troubleshoot and resolve complex system issues to ensure stability and performance.
- The candidate should have minimum 3 years of experience in Microsoft Teams Infrastructure.
- This position is based at our HDC4 - SEZ location.
- A 15 years full time education is required.




Qualification
15 years full time education