Packaged/SaaS Application Engineer

Project Role : Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : Salesforce CPQ
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Packaged/SaaS Application Engineer, a typical day involves configuring and supporting packaged or software as a service applications to tailor features according to evolving business requirements. The role includes managing application releases and ensuring the overall stability and performance of the system. The engineer works with various tools, application programming interfaces, and low-code platforms to deliver solutions that align with organizational goals while maintaining compatibility across different environments. Collaboration with multiple teams to address challenges and optimize application functionality is a key aspect of daily activities.

Roles Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to identify and implement process improvements within the application environment.
- Mentor junior team members to support their professional growth and enhance team capabilities.

Professional Technical Skills:
- Must To Have Skills: Proficiency in Salesforce CPQ.
- Strong knowledge of configuring and customizing packaged and software as a service applications.
- Experience working with application programming interfaces and low-code platforms to develop scalable solutions.
- Ability to manage application releases and ensure system stability and performance.
- Familiarity with troubleshooting and resolving complex application issues in a multi-team environment.
- Excellent problem-solving skills with a focus on aligning technical solutions to business needs.
- The candidate should have minimum 8 years of experience in Salesforce CPQ.
- This position is based at our PDC2C - SEZ location.
- A 15 years full time education is required.




Qualification
15 years full time education