Packaged/SaaS Application Engineer

Project Role : Packaged/SaaS Application Engineer

Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.

Must have skills : Business Requirements Analysis

Good to have skills : NA
Minimum 3 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary:
As a Packaged or Software as a Service Application Engineer, a typical day involves configuring and supporting packaged or cloud-based applications to meet evolving business requirements. This role includes managing software releases, ensuring the stability and performance of systems, and adapting features to align with organizational needs. The position requires working with various tools and platforms to maintain compatibility and optimize application functionality, while collaborating with different teams to deliver seamless solutions that support business operations effectively.

Roles Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work related problems.

Collaborate with cross-functional teams to gather and clarify application requirements.

Monitor application performance and troubleshoot issues to maintain system reliability.

Document configuration changes and maintain detailed records of system updates.

Assist junior team members by sharing knowledge and providing guidance on application processes.

Professional Technical Skills:

Must To Have Skills:

Proficiency in Business Requirements Analysis.

Strong analytical skills to interpret and translate business needs into technical specifications.

Experience working with APIs and low-code platforms to customize and extend application functionality.

Ability to manage software release cycles and coordinate deployment activities.

Familiarity with troubleshooting techniques to identify and resolve application issues.

Excellent communication skills to facilitate collaboration between technical and non-technical stakeholders.

The candidate should have minimum 3 years of experience in Business Requirements Analysis.

This position is based at our HDC3C - SEZ location.

A 15 years full time education is required.

Qualification 15 years full time education