P2P Associate

Job Location: Chennai

Work Timings Shift : US Timings (Night shift)

Work Mode: Work from Office

Associate Procure-to-Pay / Accounts Payable Client Serving

Key Responsibilities

• Execute assigned P2P and Accounts Payable tasks in line with client-approved policies, procedures, controls, and applicable regulatory requirements;
• Support purchase order generation, supplier master data maintenance, invoice receipt and scanning, invoice validation, invoice processing, and payment processing activities;
• Assist with travel and expense processing, credit card administration, Accounts Payable query management, and period-end support;
• Participate in transition activities from client teams to PwC, including understanding the process, documenting activities, and creating or updating detailed desktop procedures;
• Use ERP and workflow tools such as SAP, Oracle, NetSuite, Workday, Microsoft D365, Ariba, Coupa, Hypatos, Vic.AI, or similar platforms to perform assigned activities;
• Escalate service delivery or production issues to the manager and support timely resolution of process exceptions;
• Identify opportunities to improve operational efficiency through process optimization, automation, standardization, and continuous improvement;
• Coordinate with client stakeholders, internal teams, and managers to ensure timely and accurate delivery of assigned work.

Required Qualifications and Experience

• Working knowledge of P2P processes, including purchase orders, supplier master data, invoice processing, payment processing, travel and expense, credit card administration, query management, and period-end support;
• Ability to follow documented procedures and work within a controlled client service delivery environment.

Required Skills

• Demonstrates working knowledge of Procure-to-Pay and Accounts Payable operations;
• Demonstrates attention to detail and accuracy in processing financial transactions and supporting documentation;
• Demonstrates the ability to manage routine operational tasks within defined timelines and service expectations;
• Demonstrates effective communication skills to coordinate with internal stakeholders, client teams, and managers;
• Demonstrates problem-solving ability to identify, escalate, and support resolution of process issues or exceptions.

Preferred Skills

• Demonstrates experience working in a captive shared service center, global business services team, or third-party outsourcing environment;
• Demonstrates working knowledge of ERP, procurement, and workflow tools such as SAP, Oracle, NetSuite, Workday, Microsoft D365, Ariba, Coupa, Hypatos, Vic.AI, or similar applications;
• Demonstrates an understanding of adjacent Finance and Accounting processes, including Accounts Receivable, Billing, Collections, General Accounting, Financial Planning and Analysis, Tax, and Treasury;
• Demonstrates the ability to support transition, process documentation, desktop procedure creation, and process stabilization activities;
• Demonstrates a continuous improvement mindset with the ability to identify process gaps and support operational excellence initiatives.