OWS Observability Engineer

Role & responsibilities

Position Overview

We are seeking three engineers to design and implement application-level and process-level observability for Oracle Watchlist Screening. These engineers will build dashboards, alerts, notifications, and anomaly-detection capabilities that help Engineering determine whether critical screening processes and supporting integrations are operating normally.

Key Responsibilities

• Monitor real-time and batch screening volumes, throughput, failures, retries, backlog, and latency.
• Identify failed or long-running screening activity and processing bottlenecks.
• Monitor Dow Jones file processing, data freshness, completeness, and ingestion failures.
• Track data processing through standardization, tokenization, clustering, business rules, and screening readiness.
• Monitor OWS integrations with SFDC, Pelican, Snowflake, and other prioritized applications.
• Monitor alert creation, status changes, aging, disposition, and closure.
• Create executive and operational health dashboards.
• Define SLIs, SLOs, baselines, thresholds, and severity levels with Engineering.
• Configure notifications for critical failures, processing delays, data issues, and integration failures.
• Document dashboards, metrics, alerts, system gaps, and operational processes.
• Complete production validation, knowledge transfer, and final handoff.

Required Qualifications

• Five or more years of software engineering, data engineering, application monitoring, or observability experience.
• Oracle Watchlist Screening (OWS)
• Experience with Python, TypeScript, Java, or similar programming languages.
• Experience with databases, APIs, data pipelines, and system integrations.
• Strong analytical, troubleshooting, and technical documentation skills.
• Ability to overlap working hours with US Pacific stakeholders as required.

Preferred Technical Experience

• SFDC or Salesforce
• Snowflake

Application observability and data-pipeline monitoring

• Anomaly detection
• Dashboard and alert development
• Experience designing application and process monitoring solutions.
• Experience creating dashboards, metrics, alerting, and notification logic.
• Experience troubleshooting distributed applications and data integrations.

Expected Deliverables

• OWS observability inventory and telemetry-gap assessment.
• Executive and operational health dashboards.
• Monitoring for screening, data-processing, integration, and alert-lifecycle health.
• Operational alerts and notifications with severity and routing definitions.
• Production-ready code or configuration.
• Technical documentation, runbooks, and knowledge-transfer materials.
• A documented backlog of remaining observability gaps or enhancements.

Scope Note: AWS infrastructure monitoring, including server uptime, CPU, memory, disk, and network monitoring, is excluded.