Outreach Executive, UNSW, Bengaluru

Position Description

Position Title: Outreach Executive

Reports To: Head of Future Student Recruitment

Employment Type: Full-time

Position Summary

Executes recruitment-focused outreach to high schools, universities, corporates and relevant communities to generate enquires and applications for UNSW Bengaluru programs. Delivers presentations (in-person and online) and counselling to prospective students. Follows a disciplined sales process including CRM usage and reporting, upholding UNSW values and reputation in the market.

Accountabilities

Plan and delivery of recruitment engagements

• Creation of UNSW Bengaluru High School Strategy, Target Schools List in partnership with UNSW Sydney team in India
• Delivery of UNSW Bengaluru High School Strategy in partnership with UNSW Sydney team in India
• Plan and conduct customer-facing activities including school visits, counsellor briefings, information sessions.
• Manage partner relationships as directed (schools, universities, corporates)
• Support recruitment fairs, webinars, open days, campus tours and other events.
  
  

Drive end-to-end lead conversion

• Capture and qualify leads; provide counselling; schedule follow-ups; coordinate application steps with Admissions.
• Maintain accurate and consistent CRM hygiene (notes, statuses, next actions); submit weekly activity reports and pipeline updates.
• Ensure collateral accuracy and brand compliance on-site; report issues and corrective actions.
• Manage pipeline performance
• Gather market intelligence & feedback (objections, competitor claims & activity, trends in student aspirations, changes in school and university sectors) and share with Brand/Admissions.
  
  

Governance, Values & Safety

• Operate within UNSW Sydney's global brand governance model, ensuring all activity is aligned with defined Playbooks, with appropriate approvals and compliance to defined frameworks and processes.
• Actively demonstrate alignment with the UNSW Code of Conduct and Values.
• Comply with all health, safety, and wellbeing policies and take reasonable care to ensure actions do not impact the psychosocial or physical health and safety of self or others.
  
  

Skill & Experience

• Bachelor's degree; 3+ years in outreach/counselling.
• Strong presentation and interpersonal skills; travel flexibility.
• Organization and CRM literacy.
  
  

Key relationships

• Head of Future Student Recruitment
• Admissions
• Event Executives;
• Brand team
• UNSW Sydney recruitment outreach teams (in India)