Outreach Executive ( IT )
Xcellence IT · Surat · onsite · Posted 49d ago
Undisclosed2–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Outreach Executive (IT)
Outreach Executive (IT)
Experience: Fresher 2 Years
Location: Surat (Work from Office)
Location: Surat (Work from Office)
Job Summary
We are looking for a confident and proactive Outreach Executive to connect with potential clients through outbound calls. The role involves introducing our IT services, handling both cold and hot leads, understanding client requirements, qualifying opportunities, and coordinating with the Business Development team. The ideal candidate should have excellent communication skills and a basic understanding of software development and technology.
Responsibilities
- Reach out to potential clients through outbound calls across Indian and international markets.
- Handle both cold leads and hot/inbound leads professionally.
- Introduce the companys IT services and solutions.
- Understand client requirements and identify potential opportunities.
- Qualify leads and schedule meetings for the Business Development team.
- Follow up with prospects through calls, emails, and LinkedIn.
- Build professional relationships with decision-makers and maintain regular follow-ups.
- Stay updated on the companys services, technologies, AI solutions, and industry trends.
- Coordinate with the sales and marketing teams to support lead generation activities.
Requirements
- Excellent verbal and written English communication skills.
- Confident speaking with Indian and international clients over the phone.
- Basic understanding of software development, IT services, AI solutions, and emerging technologies.
- Ability to understand client requirements and explain technical services in simple language.
- Basic knowledge of LinkedIn, email communication, and lead management.
- Familiarity with AI tools such as ChatGPT, Gemini, Claude, and Microsoft Copilot.
- Strong communication, interpersonal, and relationship-building skills.
- Self-motivated, organized, and eager to learn.
- Freshers with excellent communication skills are encouraged to apply.
Day-to-Day Tasks
- Make outbound calls to cold prospects and follow up with hot/inbound leads.
- Introduce company services and understand client requirements.
- Qualify leads and arrange meetings for the Business Development team.
- Follow up with prospects through calls, emails, and LinkedIn.
- Research companies, decision-makers, industries, and competitors before outreach.
- Maintain lead records and follow-up status.
- Coordinate with the sales and marketing teams on campaigns and qualified leads.
- Achieve daily call, follow-up, and lead qualification targets.
- Continuously learn about the companys services, software technologies, AI solutions, and industry trends.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
BasicOutboundlead managementTechnical ServicesHRMSalesrelationship buildingIT ServicesMicrosoftInternational Clients
About Xcellence IT
Xcellence IT
IT Services & Consulting
11-50
employees
2009
17 years old
surat, gujarat
India
₹5.4L PA avg
Avg at Xcellence IT
About
Xcellence IT enhances nopCommerce by integrating Apache Solr, addressing scalability and speed challenges in e-commerce solutions.
Industries
IT Services & Consulting
Employee ratings
10 reviews
3.3/ 5
Culture
3.7
Career growth
3.2
Work-life
3.7
Employees rate it well for
Company Culture38Skill Development38
Find them on