Outlet Manager
Top-N-Town · Bhopal · onsite · Posted 22d ago
About a minute. You'll make an account on the way through.
About this role
Role & responsibilities
- Manage daily outlet operations and ensure smooth functioning.
- Achieve sales, revenue and profitability targets.
- Lead, train and monitor outlet staff performance.
- Manage inventory, stock availability and replenishment.
- Ensure customer satisfaction, hygiene and SOP compliance.
- Implement promotions, schemes and merchandising activities.
- Monitor billing, cash handling and daily sales reports.
- Track outlet KPIs, expenses and overall performance.
- Conduct market/competitor visits and identify sales opportunities.
- Coordinate with supply chain and internal teams for smooth operations.
Preferred candidate profile
- 6+ years experience in Outlet/Retail Operations.
- FMCG / Ice Cream / QSR / F&B / Retail preferred.
- Experience in outlet sales & team management.
- Multi-outlet experience preferred.
- Strong customer handling & operational skills.
Sourced from naukri
Skills
About Top-N-Town
Top-N-Town
₹3.5L PA avg
Avg at Top-N-Town
₹7L – ₹12L PA
This role
About
Position: Manager Manager IT/ IT Head
Department : Information Technology
Location: Bhopal (M.P.)
Industry: FMCG / Dairy / Ice Cream Manufacturing
Reports To: CEO/ BOD
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About the Company
We are a growing ice cream manufacturing company with a strong presence across central India. With a commitment to innovation and excellence, we are poised to expand our footprint and modernize operations through digital transformation. We are now seeking an energetic and forward-thinking IT Manager to lead this transformation.
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Role Summary
We are looking for an experienced and visionary IT Manager to lead and scale the companys IT function. This role demands a professional with strong ERP expertise across production, sales, and accounting, and proven hands-on experience with generative AI tools to drive automation, efficiency, and business intelligence. You will play a pivotal role in transitioning the company into a technology-driven organization.
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Key Responsibilities
- Lead the IT function and act as the technology partner to business heads (production, sales, finance).
- Drive end-to-end implementation, integration, and optimization of ERP systems tailored for manufacturing and distribution.
- Manage existing IT infrastructure and continuously enhance it for reliability, scalability, and security.
- Evaluate, implement, and champion Generative AI tools and applications (chatbots, document automation, AI-assisted forecasting, etc.) across departments.
- Identify and automate repetitive manual processes in accounting, order management, procurement, and customer service.
- Work with cross-functional teams to understand needs and translate them into tech solutions.
- Train and up-skill staff on using digital tools and foster a digital-first mindset.
- Maintain vendor relationships and oversee external tech partners for ERP or AI tools.
- Monitor KPIs and report progress on digital transformation efforts to the leadership team.
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Qualifications & Skills
- Bachelor’s or Master’s degree in Computer Science, IT, or related field.
- 6–10 years of experience in managing IT operations in manufacturing/FMCG.
- Strong knowledge and hands-on implementation experience of ERP systems (preferably Tally, SAP Business One, Zoho, or Microsoft Dynamics).
- Deep understanding of manufacturing and sales workflows, and how to digitize and streamline them.
- Proven hands-on experience with Generative AI tools and APIs (OpenAI, Google Gemini, or Microsoft Copilot).
- Familiarity with cloud platforms (AWS, Azure, GCP) and modern IT architecture.
- Strong communication skills, ability to manage change and drive adoption of new technologies.
- Proactive mindset and willingness to lead digital disruption within a traditional setup.
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Why Join Us?
- Be part of a fast-growing FMCG company with a clear digital vision.
- Opportunity to lead major tech-driven changes and make a visible impact.
- Work closely with the CEO/ BOD and leadership team in shaping the company’s future.
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