Outbound Travel Consultant

Role & Responsibilities

• Handle inbound leads and enquiries for international outbound holiday packages.
• Understand customer requirements, travel preferences, budget and destination preferences.
• Recommend and customize suitable international tour packages and itineraries.
• Prepare quotations, itineraries and package proposals for customers.
• Follow up with prospective customers through calls, WhatsApp and other communication channels.
• Convert qualified leads into confirmed bookings and achieve monthly sales targets.
• Handle the complete sales cycle from lead generation/enquiry to booking confirmation and payment.
• Maintain regular follow-ups with customers and ensure timely closure of leads.
• Coordinate with the operations team for smooth execution of confirmed bookings.
• Maintain accurate lead, follow-up and sales information in the CRM.
• Build strong customer relationships and generate repeat and referral business.
• Stay updated about international destinations, hotels, sightseeing, flights, visas and travel products.

Preferred Candidate Profile

• 15 years of experience in B2C Travel Sales / Holiday Sales / Outbound Travel Sales preferred.
• Candidates with experience in selling international holiday packages will be preferred.
• Strong communication, negotiation and customer-handling skills.
• Good sales conversion and follow-up abilities.
• Comfortable working with sales targets and performance-based KPIs.
• Should be comfortable handling leads through phone calls and WhatsApp.
• Knowledge of international destinations such as Japan, Europe, Dubai, Singapore, Thailand, Vietnam, Bali, Australia, etc. will be an advantage.
• Candidates from Travel Agencies, Tour Operators, DMCs or Travel Companies are preferred.
• Freshers with excellent communication and a strong interest in travel sales may also be considered.

Perks & Benefits

• Competitive salary + performance-based incentives
• Opportunity to earn attractive incentives based on sales performance
• Professional growth and career development opportunities
• Training on international destinations and travel products
• Friendly and performance-oriented work environment