Outbound Business Generation Representative, Associate (US Shift)

Job Summary

We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experience with agility and ease.

We're proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as an Outbound Business Generation Representative, Associate at our Bengaluru office and help us do what we do best: propelling business forward. This is for Infra line of Pro ducts. Learn More about us.

As an Outbound BDR, your primary responsibility is to generate new business pipeline through proactive outbound prospecting. This is a pure outbound and individual contributor role.

In this role, you will

• Conduct targeted outbound prospecting via cold calls, emails, LinkedIn outreach, and other channels to identify potential customers.
• Research and develop a deep understanding of target accounts-IT landscape, tools used, tech stack, budget indicators, personas, and organizational structures.
• Build and maintain a high-quality lead database for target accounts through account mapping and contact discovery.
• Execute structured outreach cadences using email, calling sequences, and social selling to engage prospects.
• Identify, qualify, and generate new sales opportunities using BANT or similar qualification frameworks.
• Educate prospects about Progress products (e.g., WhatsUp Gold, LoadMaster, Chef) to drive interest and prepare them for further discussions with Account Managers.
• Schedule Discovery Calls / Product Demos for the Account Management team with well-qualified prospects.
• Maintain accurate records of all prospect interactions, qualification notes, and pipeline activity in Salesforce and SalesLoft.
• Optimize contact lists and campaigns through ongoing data hygiene, enrichment, and Opportunity-quality management.
• Collaborate closely with Account Managers and Marketing to align outbound strategy with territory goals and pipeline targets.
• Stay updated on industry trends, competitor movements, and customer pain points to refine outreach messaging.
• Contribute to the revenue engine by consistently creating strong, qualified pipeline opportunities.

Your background:

• 1-3 years of experience in Outbound Sales Development / Business Development, preferably in IT/Software.
• Strong verbal and written communication skills with the ability to confidently engage technical and business audiences, including IT Managers and C-level executives.
• A proactive, self-starter mindset with a passion for outbound prospecting and achieving targets.
• Ability to manage high-volume outreach while maintaining quality communication and follow-up discipline.
• Highly organized and detail-oriented, capable of maintaining clean and accurate CRM data.
• Familiarity with Salesforce, SalesLoft (or similar tools), and proficiency with MS Office applications.
• Experience with database management, list building, or analytical tools is a plus.
• Ability to work collaboratively with cross-functional teams while owning and driving individual goals.
• A bachelor s degree (technical background preferred).
• Willingness to work in US Time Zone (6:30 PM - 3:30 AM IST)

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