Others
Ascendion · Bengaluru · onsite · Posted 35d ago
Undisclosed8–13 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
About Ascendion
Ascendion is a leader in AI-powered software engineering, helping businesses innovate faster, smarter, and with greater impact. We partner with Global 2000 clients across North America, UK, Europe, and APAC to solve complex challenges in data, experience design, software product engineering, and workforce transformation. Powered by expert engineers, thousands of AI agents, and our Engineering to the Power of AI™ (EngineeringAI) method, we deliver measurable outcomes that build trust, unlock value, and accelerate growth. Learn more at ascendion.com
Ascendion | Engineering to elevate life
We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:
Build the coolest tech for world’s leading brands
Solve complex problems – and learn new skills
Experience the power of transforming digital engineering for Fortune 500 clients
Master your craft with leading training programs and hands-on experience
Experience a community of change makers!
Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.
About the Role:
Job Summary
We are looking for an experienced Splunk IT Service Intelligence (ITSI) Engineer to design, implement, configure, and support enterprise monitoring and service intelligence solutions. The role will focus on leveraging Splunk ITSI to provide real-time visibility into IT services, infrastructure, applications, and business-critical operations.
The ideal candidate should have strong hands-on experience with Splunk Enterprise, Splunk ITSI, dashboards, service monitoring, KPI development, event management, correlation searches, and integrations with enterprise monitoring tools.
Key Responsibilities
- Design, implement, configure, and administer Splunk ITSI environments.
- Develop and maintain ITSI Services, Service Trees, Entities, Entity Aliases, and KPIs.
- Configure Service Analyzer to provide end-to-end visibility of business and technical services.
- Create and maintain Glass Tables for operational and executive-level monitoring.
- Develop KPI base searches, threshold configurations, and health scores.
- Configure ITSI Episode Review and event aggregation/correlation to reduce alert noise.
- Develop and maintain Correlation Searches, Notable Events, and Adaptive Thresholds.
- Integrate ITSI with monitoring and IT operations platforms such as ServiceNow, AppDynamics, Dynatrace, SolarWinds, Nagios, Microsoft SCOM, and other enterprise tools.
- Build Splunk dashboards and reports for infrastructure, applications, and business services.
- Troubleshoot ITSI searches, KPIs, services, entities, event ingestion, and performance issues.
- Work with application, infrastructure, network, cloud, and operations teams to onboard new services into ITSI.
- Define monitoring requirements and translate them into KPIs, service health indicators, alerts, and dashboards.
- Implement best practices for IT
Location: Bangalore (Hybrid)
Want to change the world? Let us know.
Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let’s talk!
Sourced from naukri
Skills
ServicenowHardwareIncident ManagementITILTechnical SupportappdynamicsActive DirectoryProblem managementWindowssystem administrationnagiosDynatraceenterprisesolarwindsCCNASCOMSwitchingComputer NetworksApache JMeterIT ServicesSplunkMicrosoftLinux
About Ascendion
Ascendion
IT Services & Consulting
3.3k+
employees
2022
4 years old
Basking Ridge, NJ
India
About
Ascendion is a leading provider of AI-first software engineering services. Our applied AI, software engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients. Ascendion is headquartered in New Jersey. In addition to our remote/hybrid workforce, we have a presence in 12 countries and 40+ global offices across North America, Europe, and APAC. We are committed to building technology powered by Generative AI with an inclusive workforce, service to our communities, and a vibrant culture. For more information, please go to www.ascendion.com.
Industries
IT Services & Consulting
Employee ratings
799 reviews
3.2/ 5
Culture
3.2
Career growth
2.7
Work-life
3.3
Employees rate it well for
Salary80Work Life Balance52Work Culture47Senior Management40Appraisal33
Find them on