OTC Tools and Reporting Analyst

OTC Tools and Reporting Analyst Description - Job Summary This role is responsible for performing analytics and identifying issues in supply chain processes by leveraging data management, automation tools, and business intelligence solutions. The position applies knowledge of supply chain processes (including Order Management and testing cycles) to track performance metrics, identify inefficiencies, and support data-driven decision-making. Additionally, the role contributes to the development of dashboards, reporting solutions, and process automation, enabling operational visibility and continuous improvement. The individual will collaborate with cross-functional teams and serve as a key support resource for analytics, reporting, and automation initiatives, acting as a backup for critical reporting and automation activities (e.g., Power BI solutions).

Responsibilities • Performs analytics by leveraging structured data sources, identifying root causes of issues using supply chain knowledge and data insights. • Designs, develops, and maintains Power BI dashboards and reports to track supply chain, Order Management, and testing metrics. • Supports the automation of operational processes using tools such as Power Automate to improve efficiency and reduce manual work. • Tracks supply chain and testing metrics (e.g., defects, execution progress, cycle time) and reports actionable insights to stakeholders. • Identifies inefficiencies and bottlenecks across Order-to-Cash and testing processes and proposes data-driven improvements. • Collaborates with cross-functional teams (Operations, IT, Testing, Program Management) to ensure alignment of reporting and data sources. • Supports testing activities by analyzing results, tracking issues, and providing visibility through dashboards and reports. • Acts as a backup owner for reporting and automation solutions , ensuring continuity of key tools and deliverables. • Supports senior team members in building data models and analysis used for strategic supply chain decisions. • Contributes to projects or cross-functional initiatives with a focus on data, reporting, and process optimization. • Maintains documentation for dashboards, data flows, and automation processes. • Conducts research on emerging tools and best practices in data analytics, reporting, and automation.

Education & Experience Recommended • Four-year or Graduate Degree in Supply Chain Management, Engineering, Data Analytics, Business Administration, IT, or related field. • Typically 2–4 years of experience in supply chain, data analytics, business intelligence, testing, or related areas. • Experience working with data, reporting tools, or process automation is highly desirable.

Preferred Certifications • Power BI Certification (preferred) • Data Analytics, Automation, or Supply Chain certifications (nice to have)

Knowledge & Skills • Data Analysis & Data Management • Power BI (data modeling, visualization, dashboard design) • Power Automate / Process Automation • Advanced Excel (pivot tables, data manipulation) • Basic SQL or data querying (nice to have) • Understanding of Order Management (OTC) processes • Familiarity with testing methodologies (SIT/UAT, defect tracking, tools like JIRA/TestRail) • Process improvement mindset • Analytical and problem-solving skills • Ability to translate data into business insights

Cross-Org Skills • Effective Communication • Results Orientation • Learning Agility • Digital Fluency • Customer Centricity

Impact & Scope • Impacts immediate team by providing data insights, reporting solutions, and automation support. • Acts as an informed team member contributing to analytics, reporting decisions, and operational visibility.

Complexity • Responds to routine and moderately complex issues using existing guidelines, data tools, and analytical frameworks.

Disclaimer • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job - Supply Chain & Operations Schedule - Full time Shift - No shift premium (India) Travel -

Relocation - Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s   EEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal "