OTC-Billing Process - Manager

The role requires demonstrated ability to lead and develop high-performing team. Proven capabilities of setting up and leading project to close process ensuring contract accounting, milestone billing, project billing and contract billing without any quality defect and in line with the local statutory requirement. Work closely with Global Process leaders for management reporting, analysis, budgeting, forecasting etc. Provide outstanding contribution/support to consulting with engagement teams on all compliance and reporting activities.

Responsibilities

• Assume full ownership and accountability for the delivery of PTC services, ensuring excellence in compliance with all requirements (project data administration, setups, changes, and updates)
• Lead the PTC team in managing general ledger, month-end close, allocations, reconciliations, journal entry processing, and project cost analysis with a commitment to accuracy and timeliness.
• Maintain a clear understanding of service management reporting metrics and use operational and process insights to drive performance and customer satisfaction.
• Leverage cutting-edge OTC tools and technology systems and applications
• Act as a people leader, fostering a positive team environment that encourages growth, collaboration and high performance.
• Ensure adherence to US GAAP, IFRS and other applicable accounting standards.
• Ensure 100% adherence to internal controls and defined accounting policies.
• Coordinate with internal and external auditors, providing necessary information and support during audits.
• Drive continuous improvement initiatives, adopting best practices and new technologies within the PTC function.
• Analyse financial data to support strategic decision-making and report key findings to senior management.
• Publishing monthly PTC dashboard to ensure the adherence of SLA/KPIs around PTC process
• Investigating and ensuring that all applicable inquiries and resolutions are addressed
• Demonstrating the ability to meet deadlines while managing multiple projects
• Documenting procedures and ensuring adherence to them 
• Generate and review customer invoices based on approved contract terms and project milestones
• Create, review, and update customer contracts and related master data, ensuring accurate setup of commercial terms, pricing, billing schedules, and customer requirements to enable timely invoicing, collections, and cash application activities

Functional & Technical skills

• Contract & Project Administration
• Billing & Financial Processing
• Customer Service & Communication
• Cross-Functional Problem Solving
• Business Partnership & Stakeholder Management
• Process Improvement & Continuous Improvement
• Thought leadership and accountability in service delivery
• Strong people management and development orientation
• Effective communication and relationship building skills
• Financial and business acumen
• Proven track of working with leaders from across geographies and managing the deliverables under a fast-changing expectations with accurate quality in a metrics environment.

Required Technical skills

• Extensive experience in Billing
• Milestone Billing, Contract Billing or Project Billing
• Excellent presentation and interpersonal skills
• Strong client and stakeholder management skills
• Knowledge of IFRS or US GAAP and other applicable standards

Qualifications & Experience

• BCOM/ MCom / MBA- 10 to 12+ years with at least 8+years of relevant domain experience.
• Chartered Accountant (CA/ACCA)/Cost Accountant (CWA)/Certified Public Accountant (CPA) with at least 5+ yrs of post qualification work experience in P2C.