OT Support Engineer - L2

Key Responsibilities:

Perform advanced troubleshooting and root cause analysis of OT system malfunctions and performance issues

Program and debug PLCs (Siemens, Allen Bradley, Mitsubishi, Delta) and perform logic modifications as required

Design, develop, and maintain HMI and SCADA applications for industrial process control

Integrate field-level devices with SCADA systems using industrial communication protocols

Support and configure industrial gateways, I/O modules (analog/digital), PID loops, relays, servo drives, and VFDs

Coordinate and support MES integration with OT infrastructure

Analyze system logs, alarms, and device diagnostics for identifying and resolving system-level faults

Maintain comprehensive documentation including:

BRDs (Business Requirement Documents)

Control system architecture

Configuration reports

User manuals and change logs

Host APIs and support database interactions for OT-IT communication

Write scripts (e.g., Python) for automation, diagnostics, and data handling tasks

Interface with plant operations, QA, and IT teams for cross-functional troubleshooting

Ensure compliance with pharma regulations (GMP, 21 CFR Part 11, audit trails, etc.)