Order Writer

Job Summary

The Order Writer is the focal point for external orders required to optimize the Network. This position requires the ability to work independently with a high level of accuracy and attention to details, while still working with others on the team. A strong understanding of LEC and various other IXC order processing systems / requirements are required along with the ability to multitask.

Responsibilities

• External Ordering with LECs and various other Carriers, Following up on orders to completion. Working with internal teams to make sure orders are sent with the information provided, and updates are provided in a timely manner.
• Reports to (Supervisor/Manager): Works under the supervision of the Department Manager/Supervisor

Essential Duties and Responsibilities

• Proficient with LEC Change orders and Disconnect ASRs/LSRs
• Able to work in Microsoft Excel
• Basic understanding of SharePoint

Qualifications

• Education and Experience: 2+ years of experience required.
• Graduate Degree

Knowledge, Skills, and Abilities

The Order Writer must be highly computer literate, with the ability to utilize Microsoft Office, Outlook, as well as all ILEC and IXC electronic ordering systems and various internal web-based systems.

• Knowledge of the following LEC systems:
• • Toolbar LEX
  • CAF
  • EASE
  • CSG
  • ECS, ATT Long Haul, Verizon Business, Qwest, AFS, Time Warner

Driving/Travel Requirements

• There are no current driving requirements for this position. This is subject to change.

Special Requirements

• There are no Special Requirements for this position. This is subject to change.

Tools and Equipment Used

• Work computer, including word-processing, database, and spreadsheet programs.
• Phone required.
• Printer/Scanner/Copier.
• Dependable Internet connection (If Home-based).

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.
• The employee may occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision and the ability to adjust focus.
• This job requires 95% working in front of a computer.
• This job requires up to 20% working from phone such as conference calls that would not include visually working from a computer.

Work Environment

• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.