Order To Cash - Team Member

Role and Skill: Order To Cash - Team Member

Experience: 1 year to 3 years

Job Location: Chennai

Shift: 24x7

Job Qualification:- Any Finance GraduateCA / ICWA (Inter) / MBA finance / M.Com

Responsibilities -

• Process and validate customer orders in the system
• Generate and send invoices accurately and on time
• Track outstanding invoices and follow up for payments
• Perform collections through calls and emails
• Apply customer payments and reconcile accounts
• Handle billing queries and resolve disputes
• Maintain accurate accounts receivable records
• Support month-end closing and reporting
• Ensure compliance with policies and SLAs
• Identify and suggest process improvements.

Skills & Experience -

• The Process Associate O2C is responsible for supporting the end‑to‑end Order‑to‑Cash cycle, ensuring accurate and timely processing of customer orders, invoicing, collections, and cash application.
• The role aims to optimize cash flow, maintain high levels of customer satisfaction, and ensure compliance with organizational policies and financial controls.
• The associate plays a key role in executing transactional activities, resolving customer queries, and supporting process efficiency through adherence to SLAs, quality standards, and continuous improvement initiatives.