Order To Cash Process Expert
Capgemini · Chennai · onsite · Posted 28d ago
Undisclosed1–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired bya collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations
YOUR ROLE
As a member of the team, you will leverage your proficient knowledge of one or more processes to participate in meeting service levels, key measurement targets of the team and delivers a high quality and cost-effective service. Responsible for managing complex billing activities, driving process improvements, handling escalations, and ensuring operational excellence within the O2C Billing function.
In this role you will play a key role in:
- Manage end-to-end billing operations for assigned accounts/business units.
- Review and validate complex billing transactions and contract-based invoicing.
- Handle customer escalations and resolve billing disputes.
- Analyze billing metrics and identify process improvement opportunities.
- Advanced MS Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, Reporting).
- Knowledge of billing controls, compliance, and financial governance.
YOUR PROFILE
- Proficiency in data management tools and systems (e.g., SAP, MDG).
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration abilities.
- Knowledge of global data standards and compliance requirements.
- Ability to work independently and manage multiple tasks.
- Attention to detail and a commitment to data accuracy.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
WHAT YOU''LL LOVE ABOUT WORKING HERE
- We recognize the significance of flexible work arrangements to provide support. Be it remote work, flexible work hours or alternative work schedules, you will get an environment to maintain healthy work life balance.
- At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.
The Group reported 2024 global revenues of 22.1 billion.
Sourced from naukri
Skills
SAPhandling escalationsdata standardsO2CO2C BillingProcess ImprovementMicrosoft Office SuiteOrder To CashData Managementoperationscomplianceexcel
About Capgemini
Capgemini
IT Services & Consulting
235k+
employees
1967
59 years old
Mumbai, Maharashtra
India
About
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value.
Industries
IT Services & ConsultingAnalytics & KPOBankingSoftware Product
Employee ratings
53,345 reviews
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Culture
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Career growth
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Work-life
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